Operations (Off-Price Retail / CPG)
Fully Remote
Full-Time | Independent Contractor
US Eastern Time (ET) — Monday to Friday, 9:00 AM to 5:00 PM (standard business hours)
Philippines (PH), Latin America (LATAM), Anywhere Remote
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
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At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.
Our client is a fast-growing, remote-first company operating in the off-price retail and CPG space. They partner with emerging consumer brands to help them expand into major retail channels across the US, supporting categories such as beauty, wellness, food and beverage, pet, and home. The company is scaling rapidly and building lean, high-performance systems to support growth while maintaining operational excellence.
The Sales Operations & Onboarding Coordinator plays a critical role in supporting the company’s sales engine by ensuring seamless execution across lead management, onboarding, and administrative workflows. This is a highly process-driven role focused on managing inbound responses, coordinating onboarding steps, maintaining CRM accuracy, and supporting contract and logistics workflows.
The position is execution-heavy and requires strong attention to detail, consistency, and reliability. You will work cross-functionally with sales and operations teams to ensure that leads are properly managed and converted into active clients without delays or missed steps.
This role is ideal for someone who thrives in structured environments, enjoys following SOPs, and takes ownership of operational tasks with minimal supervision.
You will play a key role in ensuring that no sales opportunities are lost due to operational gaps or missed follow-ups. Your work will directly contribute to improving lead conversion rates, maintaining accurate sales data, and ensuring a smooth onboarding experience for new clients.
By maintaining strong operational discipline, you will help streamline workflows, reduce delays in contract processing, and improve overall team efficiency. Your attention to detail and consistent execution will support revenue growth and ensure a high standard of client experience.
Campaign Monitoring & Reply Management – 30%
Contract Administration & Onboarding – 25%
CRM & Data Hygiene – 20%
Coverage Fee & Contract Renewal Tracking – 15%
Sample Logistics Coordination – 5%
LinkedIn Outreach Execution – 5%
Requirements
Benefits
If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.
Welcome to Pearl Talent – your global talent solutions partner. At Pearl, we specialize in bridging the gap between top international talent and Western companies. Our approach revolves around a white-glove service model, ensuring a seamless and exceptional experience for both our valued clients and talented candidates.
