Job Description

Sales Operations Intern

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here

Role reports to:

Senior Sales Data & Customer Development Manager

Location:

Asia Pacific, Indonesia, Jawa, Jakarta Raya

Work Location:

Hybrid

What you will do

We are looking for a highly motivated and detail-oriented Sales Operations Intern to support Customer Readiness Transition Project. This role plays a critical part in ensuring smooth handling of customer-related documentation and operational requests, helping to maintain efficient Order-to-Cash (O2C) processes and prevent potential sales disruption.

Project Scope

The internship focuses on supporting Customer Readiness Transition Project, including handling various customer-related requests such as:

• Official letters for business agreements
• Program mechanisms (TMB/SKP)
• Return commitments
• Other legal and operational documentation

The intern will assist in structuring, monitoring, and prioritizing these requests to ensure timely and well-organized execution.

Key Responsibilities :

• Collect, document, and organize all incoming customer-related requests
• Categorize requests based on urgency and priority levels
• Coordinate with internal stakeholders to ensure smooth execution
• Monitor progress and follow up on pending requests
• Maintain structured documentation to support operational transparency
• Help ensure alignment across teams to prevent inefficiencies in O2C processes

Requirements

• A third or fourth year student from a reputable university (any major; Business Administration, Law, or Economics preferred)
• Basic understanding of project management principles
• Proficient in Microsoft Excel (data tracking, reporting, and organization)
• Strong attention to detail and organizational skills
• Excellent communication and coordination abilities
• Proactive, responsible, and able to work collaboratively across teams

What You Will Gain

• Hands-on experience in project coordination and customer operations
• Exposure to business process management (O2C flow)
• Opportunity to work cross-functionally (Sales, Legal, Operations)
• Development of analytical, organizational, and stakeholder management skills

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.