Job Description

Job Summary

Analyse sales and customer data and build reports and dashboards in Power BI — including win/loss analysis and early signals of expansion or churn risk — continuously improving data quality, accuracy and timeliness.

• Translate findings into clear, actionable recommendations and insight that inform sales strategy and leadership decisions.

o AI and Sales Tool Identification and Adoption

• Identify, evaluate and pilot AI and sales-productivity tools — from LLMs (e.g. Claude, GPT, Gemini) and workflow automation (e.g. n8n, Make, Zapier) to AI sales tools (e.g. Gong, Clari, Clay) — that improve seller effectiveness.
• Drive adoption of selected tools across the sales organisation and measure their business impact.

o Sales Enablement

• Prepare training material and playbooks and conduct user training for internal and external stakeholders.
• Enhance adoption of sales processes and tools and document functional and process requirements in detail.

o Competition Analysis and Market Intelligence

• Track competitors, market trends and technology shifts across the productized IT services landscape.
• Produce market intelligence briefs and competitive analyses that shape go-to-market and sales strategy.

Key Responsibilities

Analyse sales and customer data and build reports and dashboards in Power BI — including win/loss analysis and early signals of expansion or churn risk — continuously improving data quality, accuracy and timeliness.

• Translate findings into clear, actionable recommendations and insight that inform sales strategy and leadership decisions.

o AI and Sales Tool Identification and Adoption

• Identify, evaluate and pilot AI and sales-productivity tools — from LLMs (e.g. Claude, GPT, Gemini) and workflow automation (e.g. n8n, Make, Zapier) to AI sales tools (e.g. Gong, Clari, Clay) — that improve seller effectiveness.
• Drive adoption of selected tools across the sales organisation and measure their business impact.

o Sales Enablement

• Prepare training material and playbooks and conduct user training for internal and external stakeholders.
• Enhance adoption of sales processes and tools and document functional and process requirements in detail.

o Competition Analysis and Market Intelligence

• Track competitors, market trends and technology shifts across the productized IT services landscape.
• Produce market intelligence briefs and competitive analyses that shape go-to-market and sales strategy.

Skill Requirements

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Other Requirements

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