Position
Title:
Sales Operations Coordinator

Base Salary:
$19.83
to $33.05 hourly DOE

Benefits:
Medical,
dental, vision, 401k, flexible spending account, paid sick leave and paid time
off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.

Ziply
Fiber is a local internet service provider dedicated to elevating the
connected lives of the communities we serve. We offer the fastest home
internet in the nation, a refreshingly great customer experience, and affordable plans
that put customers in charge.

As
our state-of-the-art fiber network expands, so does our need for team
members who can help us grow and realize our goals.

Our Company
Values:

• 
  Genuinely Caring:
  We treat customers
  and colleagues like neighbors, with empathy and full attention.

• 
  Empowering You:
  We help customers
  choose what is best for them, and we support
  employees in implementing new ideas and solutions.

• 
  Innovation and Improvement:
  We
  constantly seek ways to improve how we serve customers and each
  other. 

• 
  Earning Your Trust:
  We build trust
  through clear, honest, human communication.

Job Summary

The Sales Operations
Coordinator provides operational, administrative, and project coordination
support to leadership and teams, helping ensure the successful execution of
business priorities and day-to-day operations. This role manages onboarding
activities, reporting, communications, meetings, events, and organizational
resources while partnering with cross-functional teams to support business
objectives and improve operational efficiency.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed.

Leadership, Administrative, and
Project Coordination

·
Serve as a trusted operational partner to
leadership, providing administrative, organizational, and project coordination
support to facilitate the successful execution of business priorities and
strategic initiatives.

·
Manage departmental planning and coordination
activities, ensuring key initiatives, deliverables, deadlines, and action items
are organized, tracked, and completed within established timelines.

·
Partner with cross-functional teams to
facilitate communication, information sharing, and issue resolution, helping
drive alignment and operational effectiveness across departments.

Meetings, Events, and Logistics

·
Coordinate leadership meetings, business
reviews, workshops, All-Hands meetings, and team events, including scheduling,
agenda development, meeting materials, logistics, note-taking, and follow-up
communication.

·
Provide logistical support for meetings, events,
and business activities, including venue coordination, travel arrangements,
catering, equipment management, and resource planning.

Onboarding, Systems, and Team
Resources

·
Support employee onboarding processes, including
system access requests, account provisioning, resource distribution, and
coordination with cross-functional partners to ensure a seamless new hire
experience.

·
Administer and maintain team collaboration
platforms and resources, ensuring content, permissions, documentation, and
organizational information remain accurate and up to date.

Reporting, Communications, and
Documentation

·
Prepare, maintain, and distribute operational
reports, dashboards, and performance metrics, including recurring leadership
and supervisor support reporting.

·
Develop and maintain business communications,
presentations, training materials, and operational documentation that support
organizational objectives and employee success.

Programs and Organizational
Initiatives

·
Coordinate special programs and organizational
initiatives, including leadership podcasts, guest speakers, advisory boards,
leadership development programs, and employee activities.

Other Duties

·
Performs
other duties as required to support the business and evolving organization
.

Required Qualifications:

·
High school diploma or GED.

·
Five (5) or more
years
of
experience in administrative support,
sales operations, business operations, project coordination, executive support,
or a related operational support role.

·
Demonstrated experience coordinating multiple
projects, priorities, meetings, and deadlines in a fast-paced business
environment.

·
Advanced proficiency with Microsoft Office
applications, including Excel, PowerPoint, Outlook, Teams, and Word.

·
Experience preparing reports, presentations,
dashboards, or business communications for leaders and teams.

·
Strong organizational, planning, and
follow-through skills with a high attention to detail.

·
Ability to work independently, manage
confidential information, and exercise sound judgment.

·
Strong verbal and written communication skills
with the ability to work effectively across multiple departments.

·
Advanced
computer
competency.

Preferred Qualifications:

·
Bachelor’s degree in Business Administration, Communications,
Operations, Project Management, or a related field.

·
Experience providing administrative, operational, or project
coordination support.

·
Comfortable leveraging AI tools and emerging technologies to improve
efficiency.

·
Ability to manage multiple priorities and complete tasks independently
with minimal supervision.

·
Demonstrated initiative and a proactive approach to problem-solving.

·
Experience coordinating meetings, events, onboarding activities, or
business programs.

·
Experience with data reporting, Power BI, Smartsheet, or similar
business tools preferred.

·
Ability to work collaboratively across teams while maintaining a high
level of professionalism and attention to detail.

Knowledge, Skills, and Abilities:

·
Ability
to work independently and apply sound judgment and reasoning skills to a
variety of situations.

·
Ability
to multi-task and collaborate effectively with other personnel to meet
deadlines.

·
Strong
verbal and written communication, attention to detail, and organizational
skills.

·
Ability
to work within critical deadlines.

·
Ability
to adjust to rapidly changing priorities and schedules.

·
Ability
to provide excellent customer service.

Work Authorization

Applicants must be currently authorized to
work in the US for any employer. Sponsorship is not available for this
position.

Physical Requirements

The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.

Essential and marginal functions may require
maintaining physical condition necessary for bending, stooping, sitting, walking,
or standing for prolonged periods of time; most of time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with
exposure to computer screens and requires extensive use of a computer,
keyboard, mouse, and multi-line telephone system. The work is primarily a
modern office setting.

At all times, Ziply Fiber must be your
primary employer. Unless otherwise prohibited by law, employees may not hold
outside employment nor be self-employed without obtaining approval in writing
from Ziply Fiber. In holding outside employment or self-employment, employees
should ensure that participation does not conflict with responsibilities to
Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is
an equal opportunity employer. Ziply Fiber will consider all qualified
candidates regardless of race, color, religion, national origin, gender, age,
marital status, sexual orientation, veteran status, and the presence of a
non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background
check as conditions of employment. Ziply Fiber may require a pre-employment
drug screening.

Ziply Fiber is a drug free workplace.