Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
The Sales Operations Coordinator is responsible for enhancing the effectiveness and efficiency of the sales organization through data-driven insights, operational coordination, and cross-functional collaboration. This role supports sales performance, inventory optimization, and customer satisfaction by bridging Sales, Supply Chain, Customer Service, Finance, and Operations.
A core focus of this role includes proactively identifying and managing slow-moving and obsolete inventory (SLOBS), improving inventory health, and driving structured processes to maximize recovery value while minimizing risk.
The ideal candidate is analytical, detail-oriented, and proactive, with the ability to manage competing priorities in a fast-paced environment.
Key Responsibilities
Inventory Management (SLOBS & Optimization)
Monitor aging inventory and identify slow-moving, excess, and at-risk stock
Proactively detect inventory risks early in the lifecycle to maximize recovery value
Develop and execute inventory reduction strategies with Sales, Marketing, and Supply Chain
Coordinate promotions, liquidation strategies, and alternative channel strategies to drive sell-through
Analyze inventory trends and recommend actions to improve inventory health and working capital performance
Track and report on inventory reduction initiatives and outcomes
Classify inventory based on key risk attributes such as lifecycle status, demand variability, packaging changes, and shelf-life constraints
Sales Operations & Customer Coordination
Support day-to-day sales operations, including order management, reporting, forecasting, and process coordination
Develop and maintain dashboards, KPIs, and reporting tools to track sales performance, customer trends, and operational metrics
Analyze sales and performance data to identify revenue opportunities and operational efficiencies
Assist with forecasting, demand planning, and pipeline tracking activities
Serve as a key coordination point across Sales, Supply Chain, Customer Service, and Operations
Monitor order status, backorders, allocation issues, and supply constraints; proactively communicate risks and resolution plans
Support replenishment planning and execution for key customer accounts
Assist in resolving customer issues related to inventory availability, shipment delays, and fulfillment gaps
Partner cross-functionally to enhance customer experience and improve operational responsiveness
Customer & Business Enablement
Serve as a trusted advisor to Sales and Customer teams by translating analytics into actionable insights
Lead cross-functional problem solving with Sales, Finance, and Supply Chain
Identify opportunities to convert at-risk inventory into commercial actions (e.g., promotions, re-routing, alternative channels)
Support customer-specific strategies to improve sell-through and reduce exposure
Partner with stakeholders to identify root causes of performance gaps and drive solutions
Decision Frameworks & Governance
Design and implement structured decision frameworks for managing inventory risk
Define decision rights, escalation paths, and trade-off guidelines balancing financial recovery and customer impact
Establish governance forums to review inventory exposure and track actions
Develop decision trees for inventory disposition (e.g., discount, hold, reallocate, write-off)
Implement clear RACI models across stakeholders
Analytics, Reporting & Insights
Build automated dashboards and scalable reporting tools using BI platforms
Monitor trends, risks, and anomalies across sales, inventory, and operational performance
Translate data into clear, actionable recommendations and customer-specific plans
Define and track KPIs such as:
Inventory recovery percentage
Early risk identification rate
Sell-through improvement
Inventory health metrics
Process Improvement & Continuous Improvement
Identify and drive improvements in operational workflows and reporting capabilities
Own and standardize processes for identifying and managing at-risk inventory
Support implementation of new tools, systems, and enhancements
Document standard operating procedures (SOPs)
Lead or contribute to cross-functional initiatives focused on efficiency, customer satisfaction, and inventory optimization
Champion a culture of proactive problem solving and operational excellence
*The position is based in Warren, NJ, and follows a hybrid model, requiring an in-office presence of 3 days per week.
Why you?
Basic Qualifications:
Bachelor’s degree in Business, Supply Chain, Finance, Analytics, or related field preferred
2+ years of experience in Sales Operations, Supply Chain, Inventory Management, Customer Operations, or a related analytical role
Strong analytical and problem-solving skills with the ability to translate data into actionable insights
Advanced Microsoft Excel skills required
Experience with ERP, CRM, and reporting tools preferred
Strong organizational skills with the ability to manage multiple priorities
Excellent communication and cross-functional collaboration skills
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
Experience managing SLOBS or excess/obsolete inventory programs
Familiarity with ERP systems (e.g., SAP, Oracle)
Background in demand or supply planning collaboration
Exposure to change management or continuous improvement methodologies (Lean, Six Sigma, Agile, Prosci, etc.)
Working knowledge of SAP / enterprise commercial systems
Interest in applying AI and automation to simplify work (hands‑on expertise not required)
The Salary Range for this role is $101,980 – 140,223 USD + bonus
Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.
2026-07-02
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to HR.AmericasSC-CS@haleon.com. Please include the following in your email:
Use subject line: ‘Haleon Careers: Job Accommodation Request’
Your Name and contact information
Requisition ID and Job Title you are interested in
Location of Requisition (city/state or province/country)
of specific accommodation you are requesting
Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
Delivering better everyday health with our superior brands from Sensodyne to Centrum. Made using trusted ingredients and backed by science, our products are recommended by healthcare professionals. #WeAreHaleon
