Job Description

About Us

Paywise is experiencing significant growth, making this an exciting time to join our organisation. We are a leading provider of salary packaging and novated leasing solutions, committed to delivering exceptional value, personalised support, and an outstanding customer experience.

As Sales Operations Coordinator, you will play a key role in onboarding new employer clients to the Paywise platform, ensuring they experience a smooth, professional journey from day one. Your work will help lay the foundation for strong, long‑term client relationships and successful launch outcomes.

Ready to launch a rewarding career and be part of something special? Join us and help shape the future of Paywise!

What We Offer

• Modern North Sydney office
• Career development opportunities in a fast-growing organisation
• Competitive employee benefits, including salary packaging
• Loyalty leave entitlementsEmployee Assistance Program (EAP) for wellbeing support
• Supportive and inclusive team culture

About the Opportunity

The Sales Operations Coordinator role plays a critical part in successfully establishing new employer
clients on the Paywise platform. Reporting to the Director of Business Development, you will:

• Act as the primary point of contact for new employer clients during onboarding
• Work closely with the Business Development and Account Management teams to ensure a smooth, timely, high quality onboarding process.
• Maintain and regularly update the CRM to support accurate reporting and streamlined operations.
• Support launch activities, ensure the accuracy of client information and coordinate required agreements and documentation.
• Help drive employer and employee engagement with our salary packaging and novated leasing services.

About You

You thrive on building strong relationships and enjoy collaborating with both internal teams and external partners to deliver a seamless onboarding experience. You will bring:

• Strong relationship management skills (individual and corporate).
• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• Ability to work autonomously and manage competing priorities.
• High attention to detail and accuracy.
• A customer centric mindset with a desire to deliver remarkable service.
• Proficiency across Microsoft Suite (Excel, Word, Outlook).

At Paywise, we’re committed to building a diverse, inclusive workplace where everyone feels welcome and valued. We encourage applications from people of all backgrounds and experiences, and perspectives.

Next Steps

Ready to take the next step in your career?

Apply now and join the Paywise team.