Job Description

This is a remote position. Love untangling sales processes and making them run better? Do it from home. Our clients Global Business Services team needs a hands-on BA to own Opportunity-to-Order improvements across quoting, ordering and sales operations. It's fully remote from anywhere in South Africa. What you'll do Work with country and global stakeholders to find root causes and map current and future processes Write clear requirements, user stories and acceptance criteria, and partner with I&T to deliver the right system fixes Plan and run UAT end to end: scope, testers, data, test scripts, defects and sign-off Track improvement requests through delivery, managing risks and dependencies Keep documentation current and hand over cleanly to the permanent team What you'll bring Proven BA or sales operations improvement experience, and you can own delivery from day one Opportunity-to-Order know-how across quoting, ordering, and the handoffs between sales, ops and tech Experience with CRM and quoting tools Strong requirements, process mapping and hands-on UAT skills Confident stakeholder management across countries and teams Bonus points Salesforce or CPQ experience (other CRM and quoting platforms also count) Multinational, shared services or global transformation background Exposure to automation or AI-enabled improvements