Unison Group

Sales Operations Automation Specialist

Unison Group  •  Singapore, SG (Onsite)  •  7 hours ago
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Job Description

About the Role

We're looking for a hands-on HubSpot Automation Specialist to build, maintain, and optimize the automated workflows connecting our marketing, sales, and support tools. You'll own how data flows through HubSpot — from form submission to ticket creation to team notifications — and make sure the right people get the right information at the right time, without manual work.

This is a great role for someone who loves solving "connect the dots" problems: taking a messy manual process and turning it into a clean, reliable automation.

What You'll Do

  • Build and maintain HubSpot workflows across Marketing, Sales, and Service Hub (forms, tickets, deals, contacts, lifecycle stages)
  • Set up ticket pipeline automation — auto-creating tickets from form submissions, field mapping, routing, and status updates
  • Integrate HubSpot with external tools (DingTalk, Slack, WeCom, Zapier, Make/n8n) to trigger real-time notifications and alerts for the sales/support team
  • Configure and troubleshoot webhooks and API-based integrations between HubSpot and third-party apps
  • Maintain CRM data hygiene — properties, field mappings, deduplication, and pipeline structure
  • Monitor automation performance, catch failures early, and fix broken workflows
  • Document workflows and processes so they're easy to hand off, audit, and improve
  • Partner with Sales, Marketing, and Support teams to understand process pain points and translate them into automation
  • Explore and pilot AI-powered automation (e.g. HubSpot Breeze AI, AI agents, LLM-based workflow steps) for tasks like summarizing tickets, drafting responses, or enriching lead/contact data automatically

What Success Looks Like (First 90 Days)

  • Fully understands existing HubSpot workflows and ticket pipeline setup
  • Independently ships at least one new automation end-to-end
  • Reduces at least one manual, repetitive task for sales/support
  • Becomes the go-to "can we automate this?" person

Requirements

What We're Looking For

Must-haves:

  • 1–2+ years of experience working inside HubSpot (Marketing, Sales, or Service Hub) or Pipedrive or SALESFORCE
  • Solid understanding of HubSpot Workflows, Forms, and Ticket/Deal Pipelines
  • Comfortable with JSON, webhooks, and basic API concepts
  • Experience with at least one automation tool: Zapier, Make (Integromat), n8n, or similar
  • Detail-oriented — comfortable mapping fields precisely and testing before going live
  • Strong written communication for documenting processes, MS EXCEL formulas

Nice-to-haves:

  • Experience integrating HubSpot with messaging platforms (DingTalk, Slack, WeCom, Teams)
  • HubSpot certification(s)
  • Basic scripting ability (JavaScript/Python)
  • Prior Sales Ops / RevOps / Marketing Ops experience
  • Familiarity with Operations Hub custom code actions or webhook signing (HMAC)
  • Exposure to AI automation tools — Breeze AI, Zapier AI/Agents, Make AI modules, n8n AI nodes, or LLM API usage for smart workflow steps

Benefits

Why Join Us

  • Own a high-leverage function
  • Exposure across the full revenue engine
  • Room to grow into RevOps or Automation Engineer as the stack scales
Unison Group

About Unison Group

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.

Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.

We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.

Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
2012
Website
com.sg
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