Sales Operations Associate
POSITION SNAPSHOT
Company: Nestlé Business Solutions
Location: Cairo, Egypt.
Department: Order to Cash
Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Accountable for end-to-end sales support and customer lifecycle management, ensuring accurate master data, timely customer setup, order maintenance, pricing, promotions, and distributor sell-out reporting to enable seamless sales operations. Acts as a key liaison between Sales, Finance, Analytics, and Order-to-Cash teams, delivering critical reports, ensuring compliance, and driving continuous process improvements and standardization across markets.
A Day in the Life
- Responsible of Customer Life Cycle activities though initiating of customer creation, modification and closure forms with the collaboration of Sales & Customer Master data teams ensuring the accuracy and timeliness of creation to avoid losing sales.
-Collaborate directly with GBM & Channel Managers to approve on Promotional Payments to customers on daily basis based on the agreement details ensuring compliance by collecting and validating all documentations.
-Responsible of collecting and validating Distributor Sellout Data, reporting the figures to Sales Analytics in Head Office.
-Responsible of maintaining master data for Azure / Manual / Hybris Orders.
-Responsible of creating the monthly price list report communicating it with Sales Team, Country Finance Manager and Sales Analytics.
-Responsible of creating the monthly listing memo including the monthly promotions and deals to Sales team in order to engage with the customers for Sales. (For some exceptional cases, data is communicated directly to customer)
- Continuous collaboration and follow-ups with Sales, Finance and E2E Order To Cash teams on day to day operations.
-Continuous improvement of Sales Support E2E Process by benchmarking with other centers, initiating new ideas and standardizing the operations across countries.
- Responsible for daily and ad-hoc reports/analysis to enable top management to monitor day-to-day sales operations
- Responsible for daily and ad-hoc reports/analysis to enable top management to monitor day-to-day sales operations
- Continuous improvement of Sales Support E2E Process by benchmarking with other centers, initiating new ideas and standardizing the operations across countries.
AM I a GOOD FIT?
- Bachelor’s degree in any Accounting / Finance / Business Administration
- Full proficiency in English
- 0-1 years in business operations and strong experience in receivables accounting
- Responsible and high sense of ownership to be able to adapt to business urgency and fulfill market's needs
- Advanced Excel Skills and Power BI is a plus
- Stakeholder Management and Strong organizational and planning skills
- Strong communication skills
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.
We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland.
Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020.
Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.
House rules: https://nes.tl/HouseRules
