At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
The Sales Operations Analyst supportsthe GTM, with ownership of ACV performance (Pipeline and Bookings) and Revenue performance (post‑ booking).
This role partners closely with General Managers,their leadership teams, and their GTM stakeholdersto drive visibility into pipeline health, forecast accuracy, and revenue realization, ensuring disciplined execution across the commercial lifecycle.
Key Responsibilities
Ownannual planning for pipeline modeling andBooked ACV targets,including ongoingperformance analysis across Pipeline ACV, Booked ACV, and Revenue
Monitoradherence topipeline and forecaststandards,identifyingrisks, gaps, andperformance trends
Monitor and report on core performance KPIsincluding:Sales Cycle,ASP (Average Selling Price),Win Rates
Analyze pipeline health including coverage, velocity, aging, conversion, and slippage
Support weekly pipeline andoperatingreviews, providing data and performance insight
Partner with GMs on rep and team performance,identifyingexecution gaps and improvement opportunities
Provide insight into how pipeline and bookings quality impact downstream revenue realization
Collaborate with Finance and Marketing Operations to support alignment acrosspipeline, bookings, and revenue.
Provide performance analysis and business insight to support segmentation and planning decisions
Partner with Revenue Technology and Sales Operations to support reportingandanalytics requirements related to CRM enhancements
Continuously improve reporting, dashboards, and analysis that support GMdecision-making
Explore and adopt ways AI and advanced analytics can improve forecasting, performance insight, and execution rigor
About You
You are abusiness‑mindedanalytics partner who understands the connection between pipeline execution, ACV bookings, and realized revenue through usage. You are comfortable working directly with GMs, Sales, and Customer Success leaders, and you use data to drive clarity and action.
You bring:
Strong understanding ofACV‑basedsales models andusage‑basedrevenue
Ability to translate data into clear, practical insights
Comfortoperatingin aGM‑ledSales + Customer Success environment
Hands-on experience using AI to improve performance analytics, reporting, or forecasting workflows
You know how to spot operational friction and turn it into clearer process, better reporting, and stronger execution.
A bias toward clarity, rigor, and accountability
Experience & Qualifications
7+ Years of experience in Revenue Performance, Sales Analytics, or Revenue Operations
Strong working knowledge ofRevenue Tech Stack(e.g., Salesforce, GongForecasting, ,ZoomInfo)
Experience with BI platforms (e.g., Power BI)
Intermediate or better Experience with Excel, PowerPoint, and other MS tools.
Experience supporting pipeline reviews and performance discussions
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $60,000-80,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
We have great people here and are looking for more. Come join us!
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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/.
