Sales Operations Analyst
As Sales Operations Analyst, you will be working at Libra, part of Wolters Kluwer’s Legal & Regulatory Division. Within Legal & Regulatory division we help legal and compliance professionals enhance productivity, mitigate risk, and solve complex problems confidently.
Libra, is Europe’s fastest-growing legal AI Workflow solution. By combining Libra’s advanced AI technology with Wolters Kluwer’s trusted, AI-enhanced legal content, we provide an integrated platform for research, drafting, and document analysis. This powerful combination sets a new standard for legal AI—offering unmatched accuracy, compliance, and depth to help customers work smarter, faster, and more securely.
About The Role
As Sales Operations Analyst, you will optimize the systems and processes that drive Libra’s go-to-market success. Reporting directly to the Libra Sales Director, you’ll act as the link between Sales, Marketing, Customer Success, and Finance—ensuring operational excellence, data integrity, and actionable insights across the entire revenue funnel. This is a hands-on, high-impact role for someone passionate about building structure and turning data into decisions.
What You’ll Do
Manage WK Libra CRM systems and interface with Wolters Kluwer Salesforce, creating dashboards and reports to ensure data accuracy and visibility across the sales and marketing funnel.
Build and maintain forecasting models for ARR, pipeline health, and conversion metrics to support strategic decision-making.
Develop scalable workflows for lead management, opportunity stages, and handoffs between GTM functions.
Translate sales data into actionable insights to guide strategy, resource allocation, and territory planning.
Work closely with Marketing, Finance, and Customer Success to align campaigns, pipeline goals, and reporting frameworks, while coordinating with local Wolters Kluwer sales operations.
What We’re Looking For
Experience: 2–5 years in Sales Operations, Revenue Operations, or Strategy within a large complex corporate environment
Technical Skills: Strong analytical capabilities and proficiency with CRM systems such as salesforce, HubSpot or Attio, and common BI tools such as Looker, Tableau.
Process Expertise: Proven ability to design, implement, and optimize GTM processes and reporting frameworks.
Detail-Oriented: Exceptional attention to detail and confidence in data-driven decision-making.
Communication: Excellent stakeholder management skills—you can simplify complexity and communicate clearly with sales and leadership teams.
Mindset: A proactive self-starter who thrives in fast-paced environments, takes ownership, and brings structure to ambiguity.
Proficient in English.
Working together
This is a hybrid role, your colleagues at WK Libra or at Wolters Kluwer, are throughout Europe but you can a connect and collaborating with your colleagues in person in the local office in Cluj.
What We Offer
This is a high-impact role where you’ll build the foundation of our go-to-market strategy, work directly with leadership, and influence growth. Join a culture that values ownership, precision, and learning—while enjoying competitive compensation and the chance to scale a fast growing AI proposition with Wolter Kluwer, with a startup mentality.
Interested in the position of Sales Operations Analyst?
For any questions, please feel free to contact the recruiter Claudia Funk by email at claudia.funk@wolterskluwer.com or by phone at +31 6 15136211.
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions, and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology. Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.
Equal Opportunity Employer
To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.
All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.
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