At Factorial, we're looking for a new Sales Operations Analyst to help us boost the company to the next level. 🦄
At Factorial, we’re on a mission to help small and medium businesses (SMBs) automate and elevate their HR processes so they can focus on people, not paperwork. With over 1000 employees across 9 markets, we serve 100,000+ users and are one of Europe’s fastest-growing SaaS companies.
We believe in bold goals, radical ownership, and inclusive collaboration. If you’re eager to grow in RevOps, love solving technical puzzles, and want to build scalable systems that empower our Sales teams we want to meet you.
We’re looking for a curious and proactive soul to join our Sales Operations team and support our Sales organization in its next phase of growth.
As a Sales Operations Analyst, you’ll help our Sales Development, Account Executive teams operate efficiently: managing tools, keeping data clean, and improving processes. You’ll collaborate closely with Sales leaders and stay in sync with the Global Operations & Innovation team to ensure we scale with consistency and intelligence.
What you’ll do
Maintain sales pipeline hygiene: ensure deals are in correct stages, clear next steps, correct ownership.
Build, update, and refine workflows and automations in HubSpot (or equivalent).
Manage and troubleshoot key sales tools:
Fugo (sales screen), Sales Navigator, Modjo, Aircall, Reachdesk
Create, maintain, and deliver reports/dashboards for sales metrics.
Handle Sales Support tickets and ad-hoc requests from the sales team.
Document processes, write training guides, and facilitate training sessions.
Support small process improvement projects (tool rollouts, data cleanup, automation testing).
What we expect from you
1–3 years experience in sales operations, sales support, or revenue operations (or similar).
Experience using a CRM (HubSpot or equivalent).
Strong attention to data accuracy and detail.
Basic knowledge of sales funnel concepts.
Good analytical skills (comfortable with reporting, dashboards).
Comfortable with multiple tools and switching contexts.
Clear communicator; works cross-functionally.
Curious, organized, and eager to learn from global peers.
We own it: We take responsibility for every project.
We learn and teach: We share knowledge and keep growing together.
We partner: We collaborate across teams to reach bold goals.
We grow fast: We act quickly and learn from our mistakes.
Cobee card 💰 and Payflow salary advance 💸
Private health insurance with Alan 🩺 and Gympass 🧘🏽♀️
Language classes with Yolk Academy 👩🏽🏫
Syra coffee ☕, Apeteat meals 🍽️, and organic fruit 🍏
Pet-friendly office 🐶, flexible schedules ⏰, and no dress code 😄
Is this you? Come help us build the future of CX Operations at Factorial! 🚀
The business software to manage your whole team.
With over 14.000 clients worldwide in more than 95 countries, Factorial is one of the leading business management softwares for SMEs. We provide intuitive solutions that automate and centralize administrative tasks to provide insights and help your business run smoothly.
Factorial was founded in 2016 in Barcelona and experienced quick growth due to the fact that so many businesses face the same challenge: wasting time on never-ending manual tasks. A few years later, in 2022, Factorial became a Unicorn, propelling us forward to continue on our mission of providing your business with a one-stop-shop solution for all people processes.
Factorial offers solutions like time management, talent management, recruitment, expenses, analytics, document management to name a few. Our all-in-one, user friendly platform makes it easier for businesses to focus on matters, the people within it.
