Job Description

1. Work closely with the Sales Director to execute daily operational and strategic tasks.
2. Distribute internal communications to relevant departments in a timely manner.
3. Manage Salesforce, including roles, profiles, sharing rules, workflows, and user groups.
4. Ensure all CRM records are accurately updated in accordance with company policies.
5. Generate and maintain sales reports, dashboards, and automated workflows.
6. Handle sales operation requests, customer analysis, individual views.
7. Maintain professional relationships with customers and internal staff.
8. Maintain database integrity through data cleansing and duplicate record management.
9. Act as the CRM data governance lead, ensuring data quality, data management, policy compliance, business process management, and risk management across the Sales Department.
10. Evaluate new Salesforce releases and assess their impact on business processes and users.
11. Collaborate with other departments to ensure compliance with company policies and procedures.
12. Support the sales team and provide backup assistance when required.
13. Prepare sales quotations and contracts.
14. Perform sales department's administrative duties such as preparing reports, printing, photocopying, and ordering office supplies.

1. Bachelor degree in Business Administration or a related field.
2. Minimum of  3 years’ experience in office administration, CRM, and Salesforce.
3. Proven experience in office management with strong administrative and organizational skills.
4. Strong business written and verbal communication abilities in English.
5. Proficiency in MS Word, Excel, PowerPoint, and other office tools.
6. Ability to work effectively within a team environment.
7. Fluency in spoken and written English.