ASML

Sales Operation Specialist

ASML  •  Republic of Korea (Onsite)  •  1 hour ago
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Job Description

We are seeking a Sales Operation Specialist to join Samsung & SK Hynix Account Team, supporting sales operations. This role offers a unique opportunity to work cross-functionally with global teams and contribute to process improvements in a dynamic environment.

Responsibilities

  • Manage customer inquiries and forecasted demand by capturing and maintaining accurate data in the SAP system.
  • Support quotation activities by creating and updating quotes in the system based on requests from Sales officers.
  • Provide support for delivery and return merchandise authorization (RMA) processes, including tracking status and responding to requests.
  • Initiate the order booking process and ensure a smooth handover to downstream teams, including the Advanced Business Services (ABS) team, for order processing.
  • Ensure accurate and timely handover of customer quotes and orders for booking.
  • Provide general sales and account support, including data collection, status tracking, and coordination with stakeholders as needed.
  • Contribute to process improvement initiatives and participate as a team member in operational projects.

Education and experience

  • Bachelor degree

  • 8~12 years of prior experience in sales operations or related fields preferred


Skills

  • Proficiency in using sales-related systems (e.g., ERP)

  • Strong communication skills in both Korean and English

  • Ability to collaborate effectively with internal teams (Account Managers, HQ Planning, Supply Chain, Finance) and external customers

  • Positive attitude and resilience under pressure, with the ability to manage multiple tasks in a fast-paced environment

  • Strong customer-oriented mindset, with a proactive approach to problem-solving and service excellence

*Location: Open to Hwaseong or Icheon - final assignment determined based on the candidate's experience and strengths.

* 중복 지원 및 제출 후 수정 불가

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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ASML

About ASML

Who are we?

ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world.

What do we do?

We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips.

Who are our people?

While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward.

If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be.

Join us!

Industry
Hardware & Semiconductors
Company Size
10,000+ employees
Headquarters
Veldhoven, NL
Year Founded
1984
Website
asml.com
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