Job Description

Location:

London

Address:

17 St Anne's Court London, London, City of W1F 0BQ United Kingdom

Job Title:

Sales Operation Coordinator

Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

At Canada Goose, we’re fueled by passion, purpose, and performance.

As an EMEA Sales Operations Coordinator, you’ll be at the heart of our sales engine, playing a key role in supporting and enabling the sales organization across the region. This role ensures operational efficiency, accuracy, and service excellence throughout the order-to-delivery process for our wholesale and direct-to-consumer channels.

Working cross-functionally with Sales, Finance, Logistics, and Planning, the Coordinator helps maintain smooth order flow, resolves operational challenges, and contributes to continuous process improvement.

This is an opportunity for a detail-oriented, collaborative professional who thrives in a dynamic, fast-paced environment and takes pride in driving results through precision and partnership.

What You’ll Do

Wholesale Operations

• Be the go-to contact for Sales, Finance, Logistics, and our wholesale customers across EMEA.
• Manage and execute the order book with precision — from entry to delivery.
• Ensure order accuracy, including pricing, terms, and delivery timelines.
• Monitor inventory, fill rates, and shipment status to keep all stakeholders informed.
• Provide proactive updates on order status, back orders, and delivery schedules.
• Create and share daily and weekly sales reports — open orders, allocations, credit holds, and more.
• Coordinate return authorizations, ensuring proper approvals, billing, and documentation.
• Build strong relationships with Account Executives and customers, offering insights and solutions.
• Participate in weekly order book reviews, identifying trends and opportunities for improvement.

Sales Operations – DTC & Other Channels

• Support cross-functional teams with order and inventory inquiries.
• Troubleshoot issues that delay order completion and ensure quick resolutions.
• Maintain ATS (Available-to-Sell) visibility for internal teams.
• Manage employee purchase programs (DISCO & Purchase Program).
• Provide ad hoc reporting and operational support as needed.

What You’ll Bring

• 2+ years of experience in an international environment — ideally in apparel, fashion, or luxury.
• Post-secondary education.
• Fluency in English and German required; Italian or French is a strong plus.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• A collaborative, proactive, and service-oriented mindset.
• Ability to adapt, prioritize, and deliver in a fast-moving environment.
• Excellent communication and relationship-building skills.
• A passion for continuous improvement and operational excellence.

What’s in it For You?

• A company built on Canadian roots and heritage

• Your work is recognized with a comprehensive and competitive Total Rewards Program

• Opportunities for career growth through numerous internal and external programs

• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards

• Be a part of CG Gives Donation matching and paid volunteer time to help the organizations you care about

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• Inspiring leaders and colleagues who will lift you up and help you grow

At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: HR@canadagoose.com.