Job Description

Oxworks is Australia's largest privately owned manufacturer and distributor of quality fencing products with over 300 staff across 21 locations nationally. Operating for over 20 years, we continue to be a market leader in the industry.

We are seeking a highly motivated person for a full-time position in our Smithfield Branch operating 7am - 4pm Monday to Friday.

The Role

Reporting to the Branch Manager, the Sales Officer’s primary focus is to:

• Provide exceptional customer service to the Oxworks’ client base at all times
• Receive, interpret and satisfy all points of customer enquiry (retail, trade & walk-in), providing
  quotes as required and ultimately converting these quotes professionally and efficiently into Sales Orders and ultimately Sales Invoices
• Provide support to the branch network within the State through actioning overflow phone and
  email enquiry that an individual branch cannot service
• Liaise with other branch and warehouse staff daily to achieve 100% DIFOT with each customer order as required
• Effectively respond to customer issues and feedback resolving in the best interests of Oxworks
• Develop sales opportunities by researching and identifying potential accounts
• Promote a harmonious environment with company departments to foster a positive and can-do
  approach to servicing the needs of Oxworks customers above the needs of a single department or Branch
• Source data on competitor activity, general market conditions, new product opportunities and
  general pricing movements in the market
• Work to reinforce the company’s Vision, Mission and Values

In summary, the Sales Officer is a key person in the Oxworks sales operation and is the conduit between the customer and the manufacturing facility, focussing on 100% DIFOT on all orders.

The Applicant

The Ideal Candidate will be able to demonstrate:

• Demonstrated sales experience in a manufacturing environment (preferable)
• Experience using MS Office, CRM software and ERP system (preferable)
• High level of attention to detail
• Excellent time management skills, people & communication skills
• Driver's License

Why Oxworks?

PROUD TO BE AUSTRALIAN

We are proudly Australian owned and operated, with a clear
vision, mission, and values that foster respect for people and a positive team
culture.

INVESTED IN THE FUTURE

With heavy investment in the future, we boast industry-leading
technology, tools and equipment.

DRIVEN BY PEOPLE & PROCESS

Driven by people and processes, our organisation focuses
strongly on continuous improvement in all areas.

LEARNING
ORGANISATION

As a learning organisation, we offer ongoing learning
opportunities for everyone to promote growth and development.

·= STABILITY

Committed to providing long-term job security and growth
opportunities, Oxworks is home to many employees with over 10 years of
experience.

MARKET LEADER

Being a market leader, we have a loyal customer following due
to our extensive product range, exceptional customer service, quality delivery
and value.

Is Oxworks Right for You?

We are seeking
reliable, motivated staff who take pride in their work. If you are looking for
an opportunity to learn and grow in a challenging and rewarding environment,
Oxworks is the perfect place for you!

Rewards & Benefits

Positive Team Culture | Career Development & Growth Opportunities | Discounts on Products & Retailers | Employee Assistance Program | Monthly Team Lunches | Traineeship & Apprenticeship Programs |

If this sounds like you, and you are interested in working for an industry leading and rapidly expanding company, then please apply now.

OXWORKS WILL NOT ACCEPT APPLICATIONS FROM AGENCIES FOR THIS POSITION