Job Description

Oxworks is Australia's largest privately owned manufacturer and distributor of quality fencing products with over 300 staff across 22 locations nationally. Operating for over 20 years, we continue to be a market leader in the industry.

We are seeking a motivated and customer focused Sales Officer to join our Thornton Branch. This is an excellent opportunity for someone with a passion for sales, building customer relationships and delivering exceptional service, who is eager to develop their skills and grow within the company. This is a full-time position, working Monday to Friday, 7:00 am to 4:00 pm.

Why Join Oxworks?

✔ Full-time, stable employment

✔ Career development and progression opportunities

✔ Ongoing training and learning opportunities

✔ Positive and supportive team culture

✔ Employee Assistance Program (EAP)

✔ Monthly team lunches

✔ Long-term job security

What you'll be doing

• Provide exceptional customer service to retail, trade and walk-in customers across phone, email and in person enquiries.
• Prepare accurate quotes and convert sales opportunities into sales orders and invoices.
• Follow up on quotes promptly to maximise sales and achieve sales targets.
• Liaise with branch, warehouse and internal teams to coordinate orders, deliveries and customer requirements.
• Build strong customer relationships, resolve enquiries and feedback, and promote Oxworks products and services.
• Identify new sales opportunities, monitor competitor activity and maintain up-to-date product knowledge.

What we are looking for

• Previous sales or customer service experience, ideally within a manufacturing environment.
• Excellent communication and interpersonal skills, with a friendly and customer-focused approach.
• Strong attention to detail and the ability to prepare accurate quotes and process orders efficiently.
• Good time management and organisational skills, with the ability to prioritise competing tasks.
• Confidence using Microsoft Office, CRM software and ERP systems, or a willingness to learn.
• A proactive team player with a positive attitude, initiative and a commitment to achieving sales targets and delivering great customer outcomes.

About Oxworks

Oxworks is an Australian-owned and operated business and a market leader in the fencing industry.

We manufacture and supply a wide range of fencing, gates, screens and balustrade products across Australia.

We are committed to investing in our people, processes, technology and equipment, while providing our employees with opportunities to develop their skills and progress their careers.

Apply Now

If you have Sales Officer experience and are looking for your next long-term opportunity, apply now to join the Oxworks team!

OXWORKS WILL NOT ACCEPT APPLICATIONS FROM AGENCIES FOR THIS POSITION