Job Description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistic

Responsibilities

• Process Improvement: Support the improvement of internal processes to ensure efficient implementation of key initiatives.
• Enhance Network Speed & Efficiency: Strategize and implement initiatives to improve network speed, operational efficiency, and customer satisfaction across all service channels.
• Evaluate Outbound Lanes: Analyze potential new outbound lanes, identify key expansion opportunities, and make recommendations to improve network coverage and service offerings in target markets.
• Expansion Plan Execution: Work cross-functionally with internal teams to execute expansion plan for our network across Canada, ensuring alignment with business goals and deadlines.
• Data-Driven Reporting: Monitor key performance indicators (KPIs) such as network speed, operational timelines, and customer satisfaction. Provide regular updates and insights to stakeholders to drive performance and support decision-making.

Qualifications

• Bachelor’s degree in business administration, Logistics, Supply Chain Management or related field.
• 2-4 years of experience in a client-facing sales or logistics role, preferably within a supply chain, transportation, or network optimization environment.
• Strong analytical and organizational skills, with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, clients, and stakeholders.
• Ability to work in a fast-paced environment with a flexible, problem-solving mindset.
• Strong attention to detail, a proactive approach to addressing challenges, and a focus on delivering results.

Why Join Us?

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

• On-site gym with a personal trainer
• Employer-provided lunch of your choice
• Comprehensive group insurance
• Group RRSP plan
• Care & Well‑Being Activities
• Partial reimbursement for public transportation
• Employee Assistance Program

…and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.