Job Description

At MMGY Global, we believe nothing shapes your view of the world like travel. So, every day, we share our client’s stories from a perspective that inspires people to see the world differently. Our personalised service and strategy connect media, consumers, and influencers across the globe, taking people to new places and changing their view for the better. At MMGY we inspire people to go places.

As the Travel Trade Account Manager, you will be responsible for developing and maintaining excellent relationships with high profile international destination clients and travel trade partners. You will play a crucial role in the account management of multiple clients and ensure we are achieving and exceeding the delivery of the planned scope of work in the UK & Irish markets.

The ideal candidate would be someone confident in multi-tasking, communicating with various audiences and working at a fast pace.

Key responsibilities include: 

• Develop and maintain excellent relationships with destination clients.
• Build relationships with travel trade partners from product managers to travel agents and airlines.
• Manage the day-to-day activity of the account and ensure we are delivering on KPIs.
• Monitor market trends and keep abreast of travel trade intelligence.
• Take the initiative to come up with new ideas and present these to the client.
• Work with travel trade partners closely to develop their product offering.
• Conduct sales calls, training webinars, in-person trainings and organise client events.
• Negotiate and analyse co-op proposals and then manage these through to post-campaign reporting.
• Represent destination clients at industry events.
• Organise and host FAM trips in-destination.

Core skills and experience required:  

• Proven experience (minimum 3-4 years) in a similar role(s) within the tourism industry.
• Other experience such as tour operators, airlines or travel agencies would be useful.
• Experience managing multiple projects/clients at one time.
• Strong written skills and communication skills.
• Experience hosting events or FAM trips.
• Strong network within the UK and Ireland travel trade industry.
• Experience in managing budgets. 
• Excellent analytical and problem-solving skills.
• Some domestic and international travel will be required as well as evening events.

It would be an advantage if you have:

• Agency or tourism board experience.
• A good understanding of the UK & Irish outbound market.
• Experience working with North American DMOs.

Our industry-leading benefits:

• A flexible hybrid work schedule.
• Generous annual holiday package including 25 days of annual leave, 3 personal days and year-end holiday break.
• Private medical, life and income protection insurance and pension scheme contribution from the company.
• Lively social calendar with numerous activities and events to take part in.
• Weekly fresh fruit deliveries.
• Dog friendly office.
• Cycle to work scheme/Season Ticket Loan.
• Work from anywhere / work from any office benefits.

Who Are We? We’re a travel-obsessed collective of more than 600 people across the country
and around the globe. And when we say we inspire people to go places, we mean ALL people.
That’s why we’re focused on nurturing a workforce that is representative of the places we visit.