
Reviews, analyzes, evaluates, manages, and maintains assigned business systems, develops value-added technical solutions to address NAL business needs, and provides end-user application and technical support.
1. Develops, maintains, and implements streamlined and improved processes and systems for the Sales & Marketing department to ensure accuracy and timeliness of business reports.
2. Consults with users and clarifies processes and procedures within the system objectives.
3. Develops and implements data collection systems and other strategies that optimize efficiency and data quality.
4. Follows a standard process from testing and validation to implementation.
5. Develops and implements methodology and tracking mechanisms to automate and standardize departmental, NAL, and Koito reports and submits accurate reports on a timely basis.
a. Documents current and proposed workflow processes.
b. Creates user level and programmer work instructions.
6. Oversees functionality of Sales and Marketing Systems.
a. Tracks open issues and makes suggestions for improvement.
b. Works with IT and Technical Services to ensure issues are resolved.
c. Provides training/updates to NAL personnel regarding changes or modifications.
7. Provides analytical support of Sales & Marketing data
8. Stays current with and maintains a high level of knowledge of assigned business systems.
9. Supports IATF16949/ISO compliance for Sales office
10. Maintain Sales data integrity in systems shared with other departments.
11. Train and mentor level one Sales & Marketing Systems Analysts.
12. Performs other duties as assigned.
The salary range for this position is $64,800- $89,400 per year. Final compensation will be determined by location, skills, experience, qualifications, and the career level at which the position is filled.
1. Bachelor's Degree in Computer Science, Information Technology, or related discipline.
2. 2 to 4 years of experience supporting financial, administration, and/or automotive release systems applications, and developing end user reports for business applications.
3. Experience with the following is preferred:
a. Document Control Systems and/or Technical Writing
b. One or more application/Web development languages
c. Relational Database Management Systems and structured Query Language
d. ERP and/or MES applications
e. Azure cloud services (Office365, Power BI, Power Apps, OpenAI Studio)
f. Virtualization/fabric data architectures, forecasting tools and AI/machine learning (especially Palantir Foundry)
4. Strong knowledge, skills, and abilities in the following areas:
a. Knowledge and understanding of the principles of networking and TCP/IP.
b. Analytical and problem-solving skills with attention to detail
c. Organizational, planning, and project management skills.
d. Computer skills — proficiency using stand business software, MS Office
e. Written and verbal communications and presentation skills.
f. Interpersonal skills — the ability to work in a team environment, confidently interact with individuals at all levels of authority, and maintain composure in pressure situation
Team Member Benefits
World class health insurance plans
Award winning 401k plan
Relocation assistance
Paid time off (vacation, sick, holidays, etc)
Supplier discounts (wireless, computer, vehicle, etc.)
Company sponsored wellness program including gym reimbursement
Diversity at NAL:
The mission of NAL’s Diversity Committee is to facilitate NAL’s ongoing and continuing efforts to foster a culture and atmosphere of mutual respect, for the benefit of all Team Members from different backgrounds, perspectives, and abilities that represent our communities.
You can learn more about NAL and our opportunities at jobs.nal.com.
All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, parental status, sexual orientation, gender identity, age, non-disqualifying physical or mental disability, genetic information, and veteran status or any other characteristic protected by federal, state, or local law.
Requisition ID: 21544
Location: Farmington Hills

North American Lighting, Inc., member of the Koito Group of Companies, is the largest Tier-1 automotive exterior lighting supplier in North America. As the market share leader for both headlamps and signal lamps, NAL provides lamp assemblies to virtually all automotive manufacturers, some of the largest customers being Toyota, Honda, Nissan, Ford, Subaru and General Motors, just to name a few.
NAL was founded in 1983 by our parent company, Koito Manufacturing Co., a joint venture with two other automotive lighting suppliers. By 2001, Koito had purchased 100% ownership of NAL, which now operates as a wholly owned subsidiary of the Koito group.
NAL’s nine facilities in North America combined with the global network of Koito Group Companies, uniquely positions the company to offer world-class advanced lighting technologies to its North American customers.
We operate according to kaizen management principles, which means we manage, measure and improve everything we do. NAL engineers work with the vehicle manufacturers from concept to product launch in tailoring lighting products to new model specifications. We offer world class benefits including health, life, dental, vision, and short/long-term disability. Help us transform the future in automotive lighting systems joining our team today at nal.com!