Job Description

Why us?

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests have every chance to explore the city—from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool, and spacious accommodations overlooking the city, guests may not want to leave the premises.

As a Sales & Marketing Coordinator, you play an essential role in sharing that story with the world. Supporting our sales and marketing efforts through organization, creativity, and strong attention to detail, you help ensure every campaign, client interaction, and event reflects the elevated standards of The Ritz-Carlton. From coordinating promotional initiatives and preparing sales materials to assisting with client communication and supporting the execution of brand experiences, your work helps drive visibility, revenue, and lasting guest loyalty.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other—while helping introduce new audiences to everything our hotel has to offer.

Serves as the brand voice for the hotels’ digital communication channels. Introduces new and creative ways to reach audiences, and creates digital marketing campaigns to include social and CMS. Is the copywriter for the hotel’s website and blog platforms.

Responsibilities

• Manage social media by, creating content, production, posting and online conversations across the hotels’ and other Sage entities’ social media channels including: Facebook, Instagram, Twitter, Google+, Linkedin, Pinterest, etc.
• Maintain brand voice and build engagement amongst various social channels
• Stay on top of social trends and engage new methods to capitalize on new marketing opportunities
• Assist with updating the hotels’ and other Sage entities’ websites by editing and creating new content
• Manage holiday and area events calendar on property websites

Qualifications

Education/Formal Training

Bachelor's degree or equivalent experience and skills in Advertising, Marketing, Journalism, Communications or a related field preferred.

Experience

One+ year(s) of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Excellent oral and written communication skills.
• Basic level of copy writing skills and experience.
• Detail oriented and organized.
• Microsoft Office Applications – All. Adobe Illustrator, Photoshop, In Design experience is a plus.
• Strong understanding of social media platforms.
• In-depth knowledge of the digital media and social trends
• Self-starter with above average planning and organizational skills.
• Creative team player with good people skills

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work in a fast-paced, high-volume creative environment.
• Bending/kneeling - repeated bending and kneeling required while filing.
• Mobility - must be able to reach all areas of hotel and building locations to assist clients.
• Requires sitting most of the time, but does entail walking, standing and carrying of up to 15 pounds short distances.
• Requires a significant amount of repetitive motion for typing on a keyboard

Environment

General office and hotel environment. Working under fluorescent lighting.

Benefits

Medical, dental, & vision insurance

Eligible to participate in the Company’s 401(k) program with employer matching

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Company-paid short-term disability

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more

$25 - $27/hourly