Job Description

​WHAT YOU’LL DO

You develop, implement, and oversee all security service areas across the Sales Market, ensuring strong standards in loss prevention, health & safety, asset protection, and crisis management.

You lead and coach a team of security professionals to protect people, assets, and reputation, while driving compliance, continuous improvement, and a safe, ethical operating environment.

Your responsibilities are :

• Serve as a senior escalation point for potential misconduct, fraud, investigations and policy breaches

• Coordinate scenario planning, crisis simulation exercises and cross-functional response activation

• Lead the loss prevention strategy and oversee implementation. Set goals, monitor KPIs, and ensure measures are in place to reduce shrinkage across all channels

• Ensure that sales market teams are trained and aligned on loss prevention best practices

• Oversee the security systems roadmap; ensure technologies are effectively deployed, maintained and evaluated for continuous improvement

• Identify technological gaps and drive innovation in the security ecosystem to improve safety and efficiency

• Oversee the health & safety strategy across the sales market, ensuring compliance with legal requirements and guidelines

• Guide H&S team members in driving safety culture, training, incident reporting and preventive measures

• Provide leadership during audits, inspections and compliance reviews

• Champion a culture of continuous improvement, responsibility and collaboration

• Act as a subject-matter expert to support strategic decisions related to risk, safety and brand protection

• Support talent development through coaching, training and performance management.

• Promote a culture of integrity, accountability and continuous improvement

• Set function goals, budgets and KPIs adapted to country and sales market risk landscape and set actions to meet them

• Enhance leadership visibility and support security awareness at all levels within the sales market

WHO YOU’LL WORK WITH

​In this role, you will collaborate with multiple teams to ensure the successful expansion of the business. You will work closely with Operations, Human Resources, Legal, IT and Supply Chain, providing key insights and recommendations.

WHO YOU ARE​

We are looking for people who have :

• Bachelor’s degree in security management, Criminal Justice, Risk Management, Business Administration or related field

• Professional certifications preferred (e.g., CPP, PSP, CPO, IOSH/NEBOSH Safety Certification)

• Proven experience (3+ years) in retail security, loss prevention or physical security management—preferably in multinational or large-scale retail company

• Strong knowledge of retail operations, security technologies, risk assessment methods and investigative procedures

• Solid understanding of health & safety legislation and crisis response protocols

• Strong leadership, stakeholder management and communication skills in English

• High integrity, confidentiality and strong ethical judgment

• Analytical thinker with the ability to interpret data and translate insights into actionable plans

• Ability to work under pressure, manage crises and make timely decisions

• Excellent organizational and project-management abilities’

WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE ​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here

JOIN US​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​

If you feel your experience, skills and ambitions are right for this role, apply by sending your application in ENGLISH through the career site as soon as possible but no later than June 21st, 2026. As we review applications continuously, the role may be closed early.

This is a full time permanent position and it is based in our Copenhagen Support Office.

Take the next step in your career together with us. The journey starts here.​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​