Department: Sales & Marketing
Employment Type: Permanent - Full Time
Location: Singapore - Singapore
Reporting to the Creative and Event Director and Assistant Director of Groups and Events (Weddings and Social Events), the Sales Manager (Weddings & Social Events) plays a key role in advancing the hotel’s market position in the wedding and socials sector and contributes to the concentrated sales efforts of the Groups and Events Sales Team. The Weddings & Social Events Manager is responsible for servicing wedding and social event and ensuring the optimal utilization and sale of the hotel’s venues, including theatre, ballroom, restaurants, while maximizing revenue in compliance with Kempinski standards.
· Develop business opportunities for weddings including destination weddings by prospecting, qualifying and converting targeted markets.
· Build and maintain strategic partnerships with wedding vendors, planners and local/regional partners to expand the hotel’s wedding offering and referral network.
· Assist with the qualification and coordination of wedding and socials enquiries (including leads, RFPs, etc.) and handle requests according to the relevant standards.
· Ensure the most effective utilization of the function spaces including theatre, ballroom and restaurants.
· Carry out site inspections with potential clients in coordination with the Sales team.
· Realize upselling possibilities to meet and exceed Groups & Events budget goals.
· Thoroughly input, supervise and maintain the requests in the Opera System according to the data input standards.
· Generate proposals, contracts, BEO and group resumes.
· Introduce the Banquet Manager to the client.
· Conduct exit Interviews with key customers after their events to solicit future business.
· Review monthly results and forecasts to recommend and execute activities to increase market share and maximizes revenue.
· Perform additional administrative tasks and other ad-hoc duties as assigned.
· Minimum Diploma in Business Administration, Marketing or Hotel Management with 5 years’ experience in a similar capacity.
· Fluent in spoken and written English.
· Proven business development skills, with experience developing partnerships and sourcing new vendor relationships preferred.
· Possesses the ability to adapt communication and working style to suit different stakeholders.
· Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
· Resourceful, able to multi-task and work within tight deadlines.
· Hotel Operations experience is a plus.
· Analytical approach to problem solving and demonstrated ability to think outside of the box.
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodations, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
To see all the different Kempinski jobs and apply, please go to https://careers.kempinski.com
