Job Description

RHI Magnesita is seeking a dynamicSales Manager to support our Steel Division across a defined Northeast territory (Eastern Ohio through New Jersey and north to Auburn, NY). This is a remote, field-based role requiring approximately 50% travel within the region to support customer relationships and business growth.

In this role, you will oversee marketing and sales activities for assigned steel industry accounts, driving results aligned with company goals and strategic vision. You’ll manage direct and indirect sales through local sales and service teams, lead key account relationships, and provide essential product and system expertise to support customer success.

What You'll Do

• Maximize sales and market share of refractory products and services for steel customers.
• Develop and maintain multi-level relationships across customer organizations.
• Identify opportunities to increase revenue through material, service offerings, and margin optimization.
• Build strong supplier–end-user relationships to ensure long-term partnerships.
• Monitor and respond to political, economic, competitive, and production trends affecting the steel industry.
• Achieve customer-specific targets, including sales volume, turnover, inventory days-on-hand (DOH), and margin.
• Maintain CRM records, including customer contacts, call reports, opportunities, market share, and competitor activity.
• Submit reports detailing customer production, competitor movements, new projects, and market insights as needed.
• Provide strategic updates on product performance, application innovations, and service enhancements.
• Deliver accurate rolling forecasts for material and service needs to optimize inventory and supply chain efficiency.
• Oversee demand cycles, including supplier selection, negotiations, purchasing, logistics, outage schedules, and performance tracking.
• Negotiate favorable payment terms and ensure timely collections.
• Coordinate daily schedules of sales activities and service personnel.
• Collaborate with Technical Marketing to propose and execute trials of new materials and optimize application concepts.
• Support customer refractory installation and application troubleshooting.
• Travel within the designated territory and represent RHI Magnesita at trade shows, industry events, and customer meetings.

What You Bring

• Minimum 2 years of industrial experience, preferably involving steel production or refractories.
• Strong understanding of steel manufacturing processes and customer needs.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

What We Offer

• A challenging and rewarding role within the global leader in refractory solutions.
• The opportunity to help shape the future of an industry leader in innovative technology.
• Competitive compensation and outstanding benefits.

About Us

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.

Our North American team helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.

With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.

Come get fired up with our North American team!