Job Description

• Responsible for achieving individual and sales team goals to include the corporate market segment

• Maintain an on-going relationship with colleagues, hotel current and pass clients

• Strong knowledge of luxury hotels and client demographics associated with the corporate market segment

• Responsible for following up with inquires and new leads within time set by DOSM

• Possess high-level negotiation and interpersonal skills

• Excellent time management with attention to deadlines

• Must be a proactive thinker and planner

• Must have an understanding RFP and contract negotiation processes

• Co-ordinate with Revenue Manager to plan sales promotions

• Conduct sales calls to all existing and new clients to increase awareness and establish supportive business relationships

• Identify and seek out prospective clientele within the sales area, including accommodation and function facilities

• Negotiate and propose adequate pricing to maximize profitability in consideration of sales strategy goals

• Develop and put into practice the most effective sales activity and service for each account

• Prepare reports on sales activities and sales calls periodically as required

• Participate in sales trade shows conventions and promotional events within the industry when required

• Participate in sales activities including sales trips, both individually and in conjunction with the sales team when required

• Escort existing and potential clients on site-inspections to familiarize them with the product

• Entertain clients in order to nurture the relationship and increase sales

• Enhance awareness by providing product knowledge and promote promotions and information

• Provide professional and courteous guest service at all times

• Network and maintain relations with clients and associates

• Achieve goal targets as assigned

• Collect and update competitors’ information

• Assist with planning and execution in activities, events for in-house residents and potentials

• Perform indoor and outdoor sales functions

• Perform other duties as assigned by DOSM

JOB REQUIREMENTS

• Minimum 2 years sales experience in hotel industry

• Bachelor degree in hotel industry or relevant qualification

• Good command in both speaking and writing in English

• Good presentation and public speaking skills

• Showing strong initiative and creative skills

• Ability to build up and enhance business relationship with corporate clients

• Passionate, self-motivated, highly proactive, customer-orientated, cooperative and able to work under pressure

• Proficiency in Microsoft software, and property management systems (PMS)

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BUSINESS SEGMENT

PLATFORM