Job Description

Job title: Sales Manager, Online

Department: Group Sales

Contract: Full-time, 12-month fixed-term contract (family leave cover)

Are you a passionate, results-driven sales professional with a love for books and publishing? Pan Macmillan are looking for a Sales Manager, Online to join our team and play a pivotal role in driving print sales across our online UK and European accounts. In this role, you will have the opportunity to manage key commercial relationships, shape sales strategies, and collaborate closely with cross-functional teams to bring incredible titles to readers worldwide.

Your team:

You will be joining the dynamic Group Sales team, working closely with the Group Sales Directors. Our team are collaborative, agile, and deeply passionate about publishing. We prioritize building trusted, long-term customer relationships, staying ahead of market trends, and fostering a supportive and energetic environment where everyone contributes to our overarching commercial and publishing goals.

Your role:

As the Sales Manager, Online, you will manage physical online accounts across UK and EU sales markets, with a primary focus on online print sales. Sitting at the heart of our commercial strategy, you will ensure seamless account operations, maximize sales opportunities, and support the Sales Directors in driving author and list strategies to grow our market footprint.

Your key responsibilities:

• Drive Commercial Success: Manage and achieve the print sales budget across UK and EU online accounts, driving revenue and growth for Pan Macmillan’s list.
• Commercial Strategy & Execution: Oversee day-to-day operations across all agreed commercial terms with online retailers.
• Forecasting & Stock Management: Provide accurate title sales forecasting and maintain consistent reporting on stock levels, working closely with Macmillan Distribution to ensure smooth account fulfillment.
• Relationship Management: Build and nurture excellent, lasting customer relationships and key stakeholders within the business.
• Author & Team Support: Support the Sales Directors on key strategic meetings, author strategies, and overarching market initiatives.

Essential experience, abilities, knowledge, and values you’ll need to succeed:

• Sales & Account Management Experience: Prior experience in sales within the publishing industry, along with a track record of managing key accounts.
• Core Commercial Skills: Proven budget-management skills, precise sales forecasting, and excellent negotiation, presentation, and communication skills.
• Agility & Passion: A flexible, adaptable approach with the ability to respond effectively to changing market demands, coupled with a genuine passion for books and market trends.
• Inclusion and Representation: An active dedication to promoting diverse voices and inclusive practices, taking personal responsibility for ensuring our workplace and publishing reflect the communities we serve.
• Community: A collaborative approach to building a supportive and vibrant environment.
• Curiosity: A genuine drive for learning and a readiness to embrace different perspectives.
• Integrity: A foundation of openness and honesty, taking responsibility for actions and learning from mistakes.

Desirable skills we’d love you to have:

• List knowledge: Knowledge of Pan Macmillan’s list as well as some or all of the relevant sales territories.
• Commercial Data & Reporting: Proficiency in advanced Excel alongside data analysis and reporting capabilities.

What you’ll get in return:

In return we can offer you a range of great projects, a supportive and collaborative working environment as well as a competitive salary and benefits package.

Salary: £46,000 to £50,000

Note on salary:

The offered salary is dependent on experience and expertise. We benchmark our ranges to ensure fair, competitive compensation that grows with your impact.

Closing date: 18 October 2026

This is a full-time, fixed-contract role, and will be based in our offices in Farringdon, London, with some flexibility to work from home each week.

Some of the benefits we offer:

• 28 days’ annual leave increasing with years of service + bank holidays
• Generous pension scheme
• Discounted private medical insurance or health cash plan
• Group income protection scheme
• Enhanced family pay and leave
• Flexible working hours and summer hours (early finish on a Friday during summer months)
• 2 volunteer days per year
• 75% off all Pan Macmillan books and regular staff book sales (highly reduced rates)
• Season ticket loan/advance
• Cycle to work scheme
• Daily free breakfast and monthly company lunch

How to apply & eligibility:

• Our process: All applications must be submitted via our careers site to be considered. We are unable to accept CVs or applications sent via email.
• Our timelines: Because we review every application thoroughly and with care, our shortlisting process can take some time. We appreciate your patience and will be in touch as soon as we have an update on your application.
• Right to work: All applicants must be able to demonstrate the right to live and work in the UK in order to be considered for this role.

Our commitment to diversity & inclusion:

At Pan Macmillan, we are committed to publishing a wide range of voices that reflect the full breadth of the communities we serve. Joining us means playing an active role in bringing our titles to life as part of a team that champions inclusion at every level. We are dedicated to building a workplace that is as diverse and welcoming as the stories we tell, ensuring all perspectives are celebrated across everything we do.

We welcome applications from all individuals, including any age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Our efforts to promote diversity, equity, and inclusion (DEI) are ongoing, and we continually strive to learn and improve. You can read our full Diversity, Equity and Inclusion pledge here.

Disability confident scheme:

As a Disability Confident employer, we actively encourage applications from disabled candidates and people with long-term health conditions, aiming to offer an interview to everyone who meets the essential criteria for the role and chooses to apply under the scheme. The essential criteria can be found under our ‘Essential experience, abilities, knowledge and values you’ll need to succeed’ section.

Please note, some of our vacancies attract an exceptionally high volume of applications. In these circumstances, to ensure a fair and focused process for everyone, we may need to limit the overall number of interviews. Where this happens, we will look closely at who most closely aligns with the requirements to select the candidates applying under this scheme who best meet the essential criteria, in line with official government guidance.

Please remember that you are never required to disclose a disability to us, and you only need to share what you feel comfortable with.

Adjustment & support:

We want to ensure that all candidates are supported throughout the recruitment process. If you have any reasonable adjustments or accessibility requirements, please contact Kayelle Danyluk (Head of Talent Acquisition) at kayelle.danyluk@macmillan.com.

Privacy notice:

All personal information which we process in connection with your application will be treated in accordance with our Recruitment Privacy Notice here. Please read this notice before submitting your application.