Job Description

At Corendon, you step into a dynamic, international work environment where energy, style, and a strong sense of community come together. Here, you’re not just a colleague you become part of a close-knit family driven by passion, ambition, and hospitality. This is the heart of our culture and the essence of the Corendon DNA.

We believe that work is more than just a job. It’s a place where you can be yourself, where you build something meaningful together with your colleagues, and where your contribution is truly appreciated. You’ll experience this not only in the atmosphere but also in everything we offer you.

What’s it in for you?

By joining us as our new Sales Manager, you can expect:

• A competitive salary package
• A stylish, dynamic, and international work environment
• A unique opportunity to be part of a fun, friendly, and enthusiastic team
• Health, dental, and vision insurance to support your overall health and well-being
• Access to a 401(k) retirement plan to help you prepare for your future
• Paid Time Off to rest, recharge, and maintain a healthy work-life balance
• Personal coaching and training to support your professional and personal development
• Various social activities, including staff events and team outings
• Exclusive discounts with tour operator Corendon, ranging from all-inclusive holidays to 2 FREE flight tickets
• Special discounts for you, your friends, and your family

Join the Corendon Family as our new Sales Manager in Miami!

We are looking for a Sales Manager to support our Corendon properties in Miami.

As Sales Manager, your primary objective is to improve the commercial performance of our Miami properties through successful sales activities. By applying a variety of sales tools and techniques, you will contribute to achieving revenue goals across the different properties. You will be responsible for building, expanding, and maintaining revenue by managing accounts, advising clients, and identifying new commercial opportunities. You will actively contribute to maximizing revenue through external sales calls, sales blitzes, property tours, telephone prospecting, and networking events. Relationship management, market exploration, and actively attracting new clients within the Miami market are central to your role.

What does the role involve?

General

• Building and promoting positive working relationships within the Sales department and across the different Miami properties
• Working according to the OER principle: Open, Honest, and Respectful communication
• Ensuring that the OER principle is actively applied within your area of responsibility
• Respecting, following, and communicating our CSR policy to potential partners, clients, and guests
• Contributing to the achievement of revenue goals across the Miami properties
• Representing Corendon and its properties in a professional, enthusiastic, and service-oriented manner

Relationship Management

• Building and maintaining strong relationships with existing and potential clients in the Miami market
• Managing key accounts and providing clients with professional and commercially focused advice
• Conducting after-sales activities and responding appropriately to client requests or complaints
• Representing Corendon and its Miami properties at trade shows, networking events, and other commercial events
• Ensuring that agreements made with clients are correctly communicated to and followed up by the relevant operational departments
• Communicating openly, honestly, and respectfully with colleagues, guests, clients, and potential business partners
• Creating a personal and professional client experience that strengthens long-term business relationships

Acquisition

• Monitoring relevant market developments, client needs, and competitor activities within Miami and the surrounding markets
• Identifying commercial opportunities and continuously looking for ways to increase revenue across the Miami properties
• Advising the Commercial Director on potential opportunities within the local and international markets
• Actively identifying and approaching potential clients to increase revenue and brand awareness
• Conducting external sales calls, sales blitzes, property tours, telephone prospecting, and networking activities
• Developing business opportunities within relevant market segments, including corporate, leisure, group, and event business
• Preparing proposals and making commercial agreements within the established guidelines
• Carefully analyzing available information before making commercial proposals or decisions
• Maintaining an up-to-date understanding of the organization, its properties, and the commercial possibilities they offer

Administrative

• Preparing sales visit reports and periodic commercial reports
• Recording relevant market developments, sales activities, and client information
• Documenting client agreements accurately and communicating them clearly to the relevant departments and properties
• Keeping account, lead, and client information up to date in the relevant systems
• Working according to internal procedures and established working methods
• Supporting commercial alignment and collaboration between the different Miami properties

In addition to the tasks and responsibilities described above, we expect you to perform other reasonable duties assigned by the Commercial Director when this contributes to making the best possible use of commercial opportunities.

Requirements To be considered for this position, you should meet the following criteria:

Requirements

• Have a college or university degree level of thinking and working, supported by relevant education or professional experience
• Possess relevant experience in hotel sales, hospitality sales, or a comparable commercial position
• Have a strong understanding of the Miami hospitality market and its commercial opportunities
• Have experience with account management, business development, and client relationship management
• Be comfortable working with automated systems and digital sales and administrative tools
• Have an excellent command of English, both spoken and written; proficiency in additional languages is considered an advantage
• Be energetic and possess a proactive, hands-on mentality
• Think creatively and actively share ideas and commercial opportunities
• Possess strong problem-solving and decision-making skills
• Show commercial awareness and a strong understanding of the organization
• Communicate openly, honestly, and respectfully with colleagues, guests, clients, and business partners
• Be enthusiastic, professional, well-groomed, and passionate about creating a positive impression
• Be a team player who takes responsibility and is willing to support different tasks and properties when needed
• Be flexible, resilient, and able to remain calm under pressure
• Be available to work outside standard office hours when commercial activities, appointments, or events require this
• Possess good working knowledge of Microsoft Word, Excel, Outlook, and relevant sales systems
• Be able to travel locally for client appointments, sales calls, property visits, trade shows, and networking events

Our Corendon DNA At Corendon, we expect every colleague to embrace our shared vision, standards, values, and Corendon DNA:

• CONNECT: You show genuine interest, ask questions, listen actively, and make others feel part of the team
• MAKE IT PERSONAL: You give personal attention, recognize others, and take individual needs into account
• DARE: You go the extra mile, think creatively, and have the courage to explore solutions beyond the usual approach
• CARE: You are approachable, encourage others to be themselves, and place the shared interest above your own

As a Sales Manager, you demonstrate leadership by connecting people, recognizing and celebrating successes, encouraging professional development, and challenging yourself and others to improve every day. Are you ready to make a commercial impact across our Miami properties and become part of the Corendon family? We look forward to receiving your application!