Job Description

Sales Manager Luxury African Travel

District 6, Cape Town | R40 000 - R50 000 per month

About Our Client

Our client is a premier name in luxury African travel, crafting tailor-made safari experiences that connect travellers to the continents wild beauty and cultural richness. With a focus on sustainability, personalisation, and world-class service, they are redefining luxury travel across Africa. You'll join a passionate team dedicated to excellence, innovation, and authentic storytelling through travel.

The Role: Sales Manager

As Sales Manager, you'll lead and inspire a high-performing sales team responsible for designing extraordinary travel experiences across Africa. You'll drive results through leadership, strategy, and mentorship, ensuring that every guest journey embodies the company's commitment to quality and authenticity.

Key Responsibilities

• Lead, motivate, and coach a team of travel consultants to achieve and exceed sales and service targets

• Monitor performance metrics, analyse results, and implement targeted coaching and development plans

• Identify and address skills gaps through structured training and continuous improvement initiatives

• Develop and execute sales strategies to maximise repeat business, referrals, and revenue growth

• Ensure consistent delivery of premium service standards and seamless client experiences

• Collaborate with Product, Marketing, and Operations teams to enhance conversion rates and optimise sales processes

• Manage team scheduling, reporting, and compliance activities effectively

• Serve as the first escalation point for client or supplier issues, ensuring timely, professional resolution

• Present performance reports and insights to senior leadership, recommending strategic improvements

About You

• Minimum 5 years experience in a Sales Management role within travel, tourism, or hospitality

• Strong leadership and mentoring ability, with proven success developing high-performing teams

• Deep understanding of luxury African travel markets and discerning client expectations

• Excellent communication, interpersonal, and relationship management skills

• Data-driven, analytical approach with experience in forecasting and target setting

• Proficient in Google Workspace; Salesforce CRM experience is an advantage

• Financial acumen and budget management skills beneficial

• Based in or able to commute to Cape Town

Why You'll Love This Role

• Be part of a purpose-led travel brand creating transformative, life-changing experiences across Africa

• Join a passionate, diverse, and supportive team that values integrity, excellence, and collaboration

• Play a key leadership role shaping the company's sales direction and growth

• Enjoy hybrid work flexibility, a competitive package, and exclusive staff travel perks

What's on Offer

• R40 000 - R50 000 per month

• 4% pension contribution

• 20 days annual leave

• Hybrid working flexibility

• Exclusive travel deals and destination experiences

• Long-term growth within a respected, high-performance travel brand