Job Description

WHO WE ARE:Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.YOU WILL BE:At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus Chicago Jewelry department , facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus.WHAT YOU WILL DO:Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for departmentOversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages)Contribute to strategic goals for the store and set priorities by departmentReview business with applicable Buyers for department and discusses action plans to produce positive resultsEstablish plans and strategies in partnership with Client Development Lead(s)Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs)Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenueSupport audit compliance to enforce department and stockroom controls, as applicableManage people, product and placement, and sales promotion within departmentWHAT YOU WILL BRING:3–5 years of experience in luxury retail, business strategy, planning, or sales operations—preferably within a high-performing, client-centric environmentDeep understanding of luxury service standards and the business of clientelingStrong analytical skills with a proven ability to translate data into insights and actionProficient in Excel and retail reporting toolsHighly organized, self-directed, and comfortable in a fast-paced, evolving environmentStrong communication and partnership-building skills, with a collaborative and solution-oriented mindsetDiscreet and professional with the ability to support elite sellers and clientsYOUR LIFE AND CAREER AT NEIMAN MARCUS:Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformationExposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporateComprehensive benefits package for all eligible full-time employees (including medical, vision and dental)An amazing employee discountSaks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.