Job Description

Key Deliverables:

Lead generation

• Ensure necessary leads are generated through CSEs and channel partners/open market

Customer relationship management

• Develop and maintain relationship with existing and potential customers
• Educates customers with information to build their understanding of issues and capabilities
• Goes beyond their day to day work to assist customers in a positive manner

Dealer relationship management

• Maintain relationship with local dealerships, TCL dealers and local territory managers of TML

Data management

• Maintain all relevant data related to TCL retail and TCL market share at assigned territories and report the same to Zonal Sales Manager

Team Management:

• Manage a team of CSEs including target setting, dealer allocation, and performance management
• Training and guiding CSEs
• Ensure all CSEs and dealer sales team are aware of policies related to TCL product offerings
• Makes sure self and team adheres to the team's expectations and guidelines, fulfills teams responsibilities, demonstrates personal commitment to the team

Education Qualification:

Preferably Graduate

Specialized job competencies:

Functional Competencies

• Communication Skill
• Negotiation Skill
• Market/ Industry Knowledge
• Analytical Skill
• Product Knowledge
  
  

Behavioral Competencies

• Execution Excellence
• Customer Centricity
• Fostering Synergy
• People Leadership

Hiring Parameters:

• Good communication skill
• Compliance Orientation
• Process Management