Bridge Talent Management

Sales Manager - Hotel

Bridge Talent Management  •  Republic of Kenya (Onsite)  •  3 months ago
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Job Description


JOB PURPOSE:

The Sales Manager will be responsible for driving room sales, events, and corporate business,

building strong client relationships, and promoting the hotel’s products and services to achieve

revenue targets.

KEY DUTIES AND RESPONSIBILITIES:

1. Identify, develop, and maintain corporate, travel agent, and walk-in clientele to

increase hotel revenue.

2. Promote and sell hotel products including accommodation, conferencing, events, food

and beverage services.

3. Conduct sales calls, site inspections, and client visits to prospective and existing

customers.

4. Prepare and follow up on quotations, contracts, and proposals in line with hotel pricing

policies.

5. Meet or exceed monthly and annual sales targets.

6. Maintain accurate client records, sales reports, and forecasts.

7. Build and maintain strong relationships with travel agents, corporate clients, tour

operators, and event planners.

8. Attend networking events, trade fairs, and promotional activities as required.

9. Monitor market trends, competitor activities, and customer feedback.

10. Collaborate with operations, reservations, and finance teams to ensure smooth service

delivery and customer satisfaction.

11. Handle client inquiries and complaints professionally and ensure timely resolution.

12. Ensure compliance with hotel policies, brand standards, and ethical sales practices.


Requirements


QUALIFICATIONS AND REQUIREMENTS:

Academic Qualifications

  • Diploma or Degree in Sales & Marketing, Hospitality Management, Business

    Administration, or a related field.

Professional Experience

  • Minimum of 3-5 years’ experience in hotel sales, hospitality sales, or a similar role.

  • Proven experience in corporate sales, events, or conferencing is an added advantage.

Skills and Competencies

  • Strong sales and negotiation skills

  • Excellent communication and interpersonal skills

  • Customer-focused with a strong service orientation

  • Ability to work independently and meet targets

  • Good knowledge of hotel operations and revenue streams

  • Proficiency in MS Office and hotel PMS systems

  • Strong organizational and time-management skills

Personal Attributes

  • Presentable and professional

  • Results-driven and self-motivated

  • Flexible and willing to work outside normal hours when required

  • High level of integrity and confidentiality

KEY PERFORMANCE INDICATORS (KPIs)

  • Achievement of sales targets

  • Growth of corporate and group bookings

  • Customer retention and satisfaction

  • Accuracy and timeliness of sales reports

REMUNERATION / SALARY PACKAGE

  • Gross Salary:
    KES 70,000 – 100,000

    per month

  • Salary will be commensurate with experience, skills, and performance

  • Attractive commission or incentive structure based on achieved sales targets

  • Other benefits as per company policy

HOW TO APPLY:

Qualified candidates based in Mombasa are encouraged to apply by sharing their CV via

cvs@bridgetalentgroup.com

with the email Subject Line

"Sales Manager - Hotel"

Applications will be reviewed on a rolling basis
Bridge Talent Management

About Bridge Talent Management

Bridge Talent Management (BTM) is an advanced tech powered Employee Outsourcing Company that leverages the right tools to source and bring the right workforce to support your business operations. We take away all employee related risks while allowing you the ability to focus on your core business and scale.

We take control of the hectic HR & Finance functions in your organization. We have established structures that support your;

- Hiring needs

- Contracting

- Onboarding

- Employee relations & management

- Policy adherence and labor laws

- Payroll Management

- Disciplinary & conflict management

Industry
Unknown
Company Size
51-200 employees
Headquarters
Nairobi, KE
Year Founded
2021
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