Job Purpose and Impact

The Sales Manager (Gourmet) will participate in face-to-face and remote selling to our new and existing customers, selling through various sales channels. We seek a results-oriented professional with first experience in the chocolate gourmet sector who, with guidance, will help assess customer needs and suggest appropriate products, services and solutions.

Key Accountabilities

• Contribute to developing and delivering sales bids, presentations and proposals and participating in product demonstrations.
• Help identify and contact prospective customers, building relationships to generate future sales and repeat business.
• With basic knowledge of products, their characteristics and market, sell and stimulate demand for a series of products.
• Plan daily activities, including customer visits and quantitative and qualitative objectives to achieve.
• Follow market and competition evolution, passing information to senior staff.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field or equivalent experience.
• First experience in the chocolate gourmet sector.
• Excellent command of Spanish and English.
• Other minimum qualifications may apply.

PRIOR BENEFICIAL EXPERIENCES

• Sell in distributor channel.
• Process orders.
• Support sales representatives and channel partners.

KEY BEHAVIORS

• Hold self and others accountable to meet commitments.
• Build strong customer relationships and delivers customer-centric solutions.
• Relate openly and comfortably with diverse groups of people.

SKILLS AND EXPERIENCES TO BE GAINED

• Help identify and contact prospective customers, building relationships to generate future sales and repeat business.
• Market, sell and stimulate demand for a series of products.

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