Job Description

Eligibility Criteria :

• Qualification : BE/B.Tech (MBA will be added advantage)

• Experience : Approx 9-14 years

Key responsibilities-

• Domain exposure to Manufacturing, IT and ITES environment , Travel, Hospitality ,Airports ,BFSI preferable

• Understanding of diverse industries and articulating the business value of the self service solutions to business users

• Capturing and updating opportunities for the sales funnel

• Maintaining and building strong relationships with customers to increase customer satisfaction

• Matching customer business objectives with the self service solutions that deliver value to the customer

• Conducting opportunity risk assessments and forecasting

• Developing account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials

• Coordinating resources to ensure all activities of pre-sales, installation, services and follow-up are completed on time and with superior quality.

• Very result oriented and number focused.

• Very high degree of customer orientation. Own customer issues till closure and resolve them working through the internal system of the organization.

• Excellent Communication and analytic skills

• Good Interpersonal, Negotiation and Strong leadership skills

• Should have expertise in any of the following - Telephony (Voice & Call Centers). Audio Video conferencing. Data security & storage and Data Networking