Job Description

The Sales Manager is responsible for establishing and growing the vaccine business at Kemin Biologics.The SM will build this business by generating sales in existing and new customers with existing and new products, concepts and services.

A broad knowledge of science and the ability to collect, assess, and learn new information quickly is required. Interpersonal relationships skills are essential for this position. The SM operates in a network that enables globalizing new developments and products from ourselves and our partners.The SM will work closely with the Business Development Manager and our local distribution partners, supporting the expansion of our business in the region. Initiating and tracking of projects focused on business development, will drive the expansion of the business. Interaction will be required between marketing, sales, Regulatory and Customer Service.

Responsibilities

• Key Account Management: Build and maintain strong relationships with distributors and key clients in the industry. Understand their needs, provide tailored solutions, and ensure customer satisfaction.
• Sales and Business Development: Achieve sales targets by identifying new business opportunities, executing strategies to expand market share, and promoting our products and services to existing and potential clients.
• Market Research and Analysis: Conduct market research to identify market trends, demands, and competitor activities. Stay up to date with industry developments, monitor customer preferences, and adjust sales strategies accordingly.
• Customer Support: Provide exceptional customer support by promptly addressing client queries, resolving issues, and coordinating with internal departments for efficient order processing and delivery. Oversee the entire sales cycle from prospecting to after-sales support.
• Collaboration : Collaborate with internal teams such as supply chain, logistics, and marketing to ensure seamless coordination and delivery of products and services. Effectively communicate customer requirements and feedback to internal stakeholders.
• Training and Education: Conduct regular training sessions and workshops for clients, distributors, and sales teams to enhance their understanding of our products and services. Educate them about new products, technologies, and industry best practices.
• Reporting and Analysis: Generate regular reports, sales forecasts, and performance analysis to monitor progress against targets. Utilize CRM systems and other tools to track sales activities, pipeline status, and customer interactions.

Qualifications

Education:

• BSc in life science with 5-7 years of experience, in Veterinary/Animal Health or related business.
• BSc in biology, biological chemistry, veterinary medicine, agricultural science, microbiology, chemistry, organic chemistry, or biochemistry.
• All life science degrees will be considered.

Essential skills:

• Must have a solid understanding and adherence to the Servant Leadership philosophy.
• Scientific curiosity.
• Detail-oriented, organized, prioritization skills, and motivated by accomplishment.
• Must be able to work in a fast-paced multidisciplinary environment.
• Fluency in English is mandatory, knowledge of additional language is an advantage.
• Deep understanding of the Engli.sh West African market, its dynamics, and customer needs.
• Handle multiple tasks efficiently
• Reliable and self-motivated.
• Fluent in the use of Excel, Word, PowerPoint, OneNote, SharePoint, online meeting platforms, and principles of CRM software.
• Ability to travel up to 50% of the time.
• Willing to travel within the West African region and internationally.

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