Job Description

As a small family-owned business in Central Ohio, Five Star Home Services was started over 50 years ago and has expanded to over 40 locations throughout the Columbus, Dayton, and Cincinnati metropolitan areas. At Five Star, our mission is simple: WE SERVE THOSE IN NEED. Outside of serving clients with Residential Electric, HVAC, or Plumbing needs, through our Profit on Purpose program we donate 10% of our profit back to the communities we serve.

Why Join Five Star?

• Be part of a rapidly growing, multi-location company
• Lead across multiple revenue streams and trades
• Work for a company that gives back 10% of profits
• Join a culture that values performance, people, and purpose

Sales Manager (HVAC, Plumbing, Electrical)

Lead. Coach. Win. Repeat.

If you’re a high-performance sales leader who knows how to drive revenue, develop people, and build winning systems across multiple trades, this is your opportunity to step into a role with serious impact.

At Five Star Home Services, we’re not looking for someone to manage a team—we’re looking for someone to elevate it.

The Role

As our Sales Manager, you will lead and scale a multi-vertical sales team across HVAC, Plumbing, and Electrical, driving both performance and accountability.

You will:

• Own revenue outcomes across all sales verticals
• Coach and develop a team of high-performing sales professionals
• Drive cross-selling strategies to maximize every opportunity
• Build a predictable, scalable sales engine

What You’ll Be Responsible For

Leadership & Coaching

• Lead, coach, and hold the sales team accountable to daily, weekly, and monthly goals
• Conduct ride-alongs, call reviews, and 1:1 development sessions
• Build a culture of urgency, competition, and continuous improvement

Revenue & Performance

• Drive $2M+ per rep annual production targets
• Improve close rates, average ticket, and overall conversion
• Own forecasting accuracy and pipeline health

Sales Process Excellence

• Ensure consistent execution of sales process, discovery, and presentation
• Maintain 100% follow-up discipline and CRM accuracy
• Drive manager involvement in high-value opportunities

Cross-Trade Growth (Huge Opportunity)

• Increase multi-trade attach rates (HVAC, Plumbing, Electrical)
• Maximize revenue per household
• Partner with marketing and operations to optimize lead flow and capacity

Operational Alignment

• Ensure clean handoffs from sales to install
• Protect margin through strong scoping and pricing discipline
• Collaborate cross-functionally with service, install, and leadership teams

What Success Looks Like

• A fully sold-out board and predictable pipeline
• A motivated, accountable, high-performing team
• Strong cross-selling across all trades
• Consistent revenue growth with healthy margins
• Customers who confidently say “YES”

What We’re Looking For

Experience

• 5+ years in sales, with 2+ years in leadership
• Strong preference for HVAC, Plumbing, Electrical, or home services
• Proven track record of hitting and exceeding revenue targets

Skills

• Elite coaching and team development ability
• Strong command of sales metrics and KPIs
• Ability to drive both results AND culture
• Experience with CRM systems (ServiceTitan, Salesforce, etc.)

Mindset

• Competitive. Accountable. Relentless.
• Leads from the front—not from a desk
• Obsessed with improving people and performance

Ready to Lead a Team That Wins?

If you’re the type of leader who:

• Refuses to accept average
• Loves building people and performance
• Wants to make a real impact in a growing organization

Apply now and let’s build something great together.