Job Description

[Position]

Sales Manager (Chinese Bilingual)

[About Our Client]

Restaurant Equipment Distribution

[Job Summary]

The Sales Manager will oversee company's sales across retail stores and outside sales team. This includes responsibility for in-store & out-of-store sales performance, team development, customer satisfaction, and market expansion. This leader will work closely with the CEO and other business unit heads to ensure company is a model of operational excellence and sustained growth.

[Job Description]

Sales Strategy & Branch Growth

• Develop and lead retail and branch-level sales strategies that drive top-line growth and margin improvement.
• Set and manage sales goals, pricing strategies, and local market campaigns.
• Evaluate new market opportunities and oversee branch expansion planning and execution.

Customer Experience & Community Engagement

• Foster a service-first, high-trust environment for our customers, contractors, and restaurant partners.
• Lead in-store experience design and customer feedback programs.
• Represent company at local business events and industry forums to stay embedded in the communities we serve.

Team Leadership & Culture Building

• Build and mentor a diverse, high-performing team of sales associates, sales consultants, and customer facing personal.
• Foster a values-based culture of ownership, accountability, and career growth.
• Implement training programs, performance reviews, and leadership development initiatives.

Cross-Functional Collaboration

• Work closely with the corporate strategy, supply chain, and marketing teams to align sales priorities with broader company initiatives.
• Support systems implementation (POS, ERP, CRM) and digital transformation efforts.
• Act as the customer voice in product selection, pricing, and promotional planning.

Requirements

[Qualifications]

• Bilingual in English and Chinese Mandarin speaking is strongly preferred.
• 5+ years of experience in retail operations, sales management, or multi-unit leadership in foodservice, restaurant supply, or industrial retail.
• Proven ability to lead geographically distributed teams and scale branch-based business models.
• Strong financial and operational acumen with a track record of driving profitable growth.
• Deep understanding of customer behavior in B2B or contractor-facing retail environments.
• Hands-on leadership style and comfort navigating between strategic and tactical responsibilities.

Benefits

[What's On Offer]

• Lead the flagship business unit of a family-owned company with deep community roots and growth ambitions.
• High-impact role with autonomy, visibility, and direct partnership with the CEO.
• Competitive compensation package with performance-based incentives.
• Comprehensive medical, dental, and vision benefits.
• Visa sponsorship opportunity provided
• Opportunity to shape the future of a values-driven company where relationships matter, and leaders lead by example.
• A people-first culture where hard work, loyalty, and legacy are celebrated.
• PTO 10 days