Job Description

Role: Sales Manager - Cards

Location: Dubai

Role Purpose:

The role holder is responsible for developing Covered Card acquisitions strategies, Product/ Market based sales planning, incentive schemes and providing input for product proposition development, pricing and customer service strategies.

• Role is responsible to accomplish the acquisition targets for Covered Card, cross-sell, asset products and assigned KPI’s through the sales force in the assigned business.
• Responsible for overall performance of the assigned sales team to achieve sales, service and administrative goals. To drive and deliver exceptional retail business performance through powerful leadership of Covered Card sales teams, their onboarding, attrition and development.
• Manage and expand business relationships with existing and new relationships to market product proposition through relationship sales teams.
• Close business with new corporates in the market to increase product proposition, market share and contribution to overall Consumer Banking
• Leverage the existing bank relationships and market the product proposition to them in close coordination with concerned stakeholders.
• Identify and list new companies & industry segments to expand the base of the targeted market segment.
• Job responsibilities also include setting and monitoring Sales targets, providing guidance and identifying training needs.
• Key Accountabilities of the role
• Monitor team performance and identify areas for improvement.
• Ensure targets and KPI’s are attended to by agents immediately
• Performance Reporting and planning for team level targets
• Develop and implement training programs for new and existing sales representatives.
• Oversee the development and execution of sales campaigns.
• Adhering to Compliance and ethical standards
• Handle challenging situations and resolve conflicts within the sales team or with customer in a professional manner
• Team Targets and KPI management and adherance
• Contineous learning and development
• Market analysis and competitor insights

Specialist Skills / Technical Knowledge Required for this role:

1. Bachelor's degree in business or a related field.
2. 8+ years of experience in Sales Management in the financial services industry in the UAE.
3. Strong leadership and coaching skills.
4. Excellent communication and interpersonal skills.
5. Ability to work independently and as part of a team.
6. Proficient in Microsoft Office Suite.
7. Understanding of banking sales origination and lead management systems.
8. Business sales acumen
9. Compliance and Ethic knowledge