Job Description

Main responsibilities

Sales & Account Management

• Develop and implement sales plans for customer accounts to achieve agreed sales targets.
• Manage negotiations, conclude and sign customer contracts in line with the company's commercial strategy.
• Participate fully in budgeting and forecasting processes.
• Prepare and commit to customer sales volume forecasts.
• Monitor customer pricing, volumes and budgets.
• Identify and manage opportunities to improve margins across the customer portfolio.
• Support cost-saving projects and commercial improvement opportunities.

Customer Management

• Develop and maintain regular contact with customers to ensure a high level of customer satisfaction.
• Ensure a strong understanding of customer markets, customer activities and competitors, identifying opportunities to create value.
• Identify customer needs relating to supply chain and technical developments, implementing strategies to develop long-term profitable business relationships.
• Handle commercial claims and negotiate mutually beneficial solutions while maintaining good business relationships.
• Ensure commitments made to customers are monitored and fulfilled throughout the lifetime of the contract.

Cross-Functional Collaboration

• Work closely with Customer Technical Service, Sales & Marketing, Manufacturing, Supply Chain and Finance teams.
• Support customers by working closely with the CTS team to deliver agreed objectives.

Your profile
Graduated from a Business School or University, you demonstrate at least 10 years of commercial experience gained at a senior level, ideally in a manufacturing environment and an international business.
Problem solver, results & continuous improvement oriented, you possess a technical understanding that allow you to support our customers as well as internal interlocutors across the CTS or Supply Chain departments.
Ideally, you have a good knowledge of the packaging making process and a strong understanding of the Food Industry principles.

Fluency in English is mandatory ; Fluency in Dutch is a plus.

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We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.