Job Description

Key Responsibilities

Business Development & Market Coverage

• Actively promote the hotel to corporate accounts, MICE planners, travel agents, and event organizers based in Bangkok.
• Identify new business opportunities and grow existing accounts to achieve revenue targets.
• Conduct regular sales calls, client meetings, and networking events in Bangkok.
• Organize and participate in sales trips, roadshows, and trade shows
• Maintain strong relationships with key decision-makers and industry partners.

Account Management

• Manage and develop a portfolio of key accounts to maximize production and long-term value.
• Prepare proposals, negotiate contracts, and close business in line with hotel strategies.
• Monitor account performance and provide regular updates and action plans.
• Maintain accurate records in sales systems (Delphi, Opera S&C, etc.).

Revenue Generation

• Work closely with Revenue Management to align pricing strategies and optimize yield.
• Drive both Rooms and F&B revenue opportunities, including events, group dining, and corporate functions.
• Monitor competitor activity and market trends to adjust sales strategies accordingly.

Coordination & Communication

• Liaise closely with the on-property Sales, Events, and Operations teams to ensure seamless service delivery.
• Conduct site inspections in Chiang Mai when required for key clients.
• Provide clear handover of confirmed business to the Events and Operations teams.
• Maintain strong communication with IHG Sales Offices and sister hotels.

Reporting & Administration

• Prepare weekly and monthly sales reports, including pipeline, production, and conversion analysis.
• Ensure all activities align with the hotel’s sales strategy and business plan.
• Manage travel plans and expenses efficiently while based in Bangkok.

Key Competencies

• Strong sales and negotiation skills
• Excellent relationship-building and networking ability
• Self-motivated and results-driven
• Strong knowledge of Bangkok corporate and MICE market
• Professional communication and presentation skills
• Ability to work independently and represent the hotel remotely

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, or Hospitality
• Minimum 3–5 years of hotel sales experience, preferably handling corporate or MICE segments
• Strong client network in Bangkok market
• Experience in luxury or upscale hotel brands preferred
• Excellent communication in Thai and English
• Willingness to travel between Bangkok and Chiang Mai