Job Description

About us

Your Contribution

• Implement a comprehensive customer engagement model, including coordinating customer strategies and activities, scheduling, and conducting visits with key decision makers for all applicable accounts
• Build a deep understanding of customer needs to drive innovation pipeline by initiating stategic innovation projects with key accounts in alignment with product management
• Support the Key Account Manager [KAM] of global key accounts as key interaction point- building networks within accounts to operationalize key initiatives derived from KAM strategies
• Actively contribute to tactical action plans, including cultural interface management
• Document and summarize all relevant interactions and content in a structured and transparent way, while distributing the respective information to relevant stakeholders in a timely manner, both internally and externally
• [For non-global key accounts] achieve planned KPIs (turnover, GM) for all products sold to assigned customers
• [For non-global key accounts] effectively convert leads into sales through managing the sales process from lead generation to closing
• [For non-global key accounts] ensure accurate forecasting
• Acquire new sales opportunities in line with SBF strategy
• Initiate technical cooperation with customers and hand-overs to internal specialists, where necessary and appropriate
• Actively monitor the industry and market trends, as well as competitor activities- especially advancements in AR technology
• Contribute to a holistic market overview for KAM and product management
• Develop and drive the execution of an effective action plan to increase sales and profitability within accounts in assigned sales area
• Review monthly account plan performance, annual accounts, and customer segmentation
• Represent at conferences and exhibitions
• Collaborate with Marketing to plan visits, fairs, trade shows, literature and advertising programs for associated products
• Maintain current knowledge within area of responsibility through continuous tranining measures
• Follow company policies and Code of Conduct to including but not limited to policies, procedures, protocols, etc.
• Promote and facility workplace safety and follow EHS guidelines

Your Profile

• Scientific/Engineering and/or Business Administration degree, or equivalent, required
• 7 - 10 years in technical Sales and experience in selling/engineering of technical products in an international environment, strongly desired
• Experience in planning, managing and coordinating customer and market strategies, preferred
• Excellent oral and written communication skills
• Ability to read, write and speak English
• Demonstrated ability to problem solve
• Experience managing both small and large account
• Strong technical background, including technical terminology and concepts
• Intercultural awareness
• Ability to work independently
• Ability to travel frequently, as required

Your Benefits

• Excellent healthcare benefits including medical, dental and vision
• Short and long term disability
• Tuition reimbursement
• Paid time off
• Pet insurance
• Other supplemental benefits available upon election

Please feel free to contact us