Job Description

About the Role

We are looking for a commercially driven Sales Manager to support growth across the APAC and Middle East & Africa regions, focusing on SaaS and digital freight solutions for the ocean freight and logistics industry.

This is an individual contributor role focused on mid-to-enterprise sales, customer acquisition. The ideal candidate brings strong ocean freight domain expertise, understands how carriers, freight forwarders, and NVOCCs operate, and can engage customers on digitalization initiatives across rate management, quoting, booking, and procurement workflows.

Key Responsibilities

Enterprise Sales & Business Development

• Drive growth across assigned territories and product lines
• Identify and acquire mid-to-enterprise logistics providers, freight forwarders, NVOCCs, and supply chain customers
• Build and manage a healthy sales pipeline
• Achieve quarterly sales targets

Ocean Freight Solution Selling

• Engage customers on ocean freight digitalization initiatives, particularly around:
• Rate management
• Quote management
• eBookings
• Procurement workflows
• Market intelligence and benchmarking

Understand customer operational pain points across FCL and LCL workflows and position solutions accordingly

Demonstrate how digital freight solutions improve operational efficiency, reduce manual processes, and enhance visibility and collaboration

Create tailored presentations, demos, and commercial proposals based on customer requirements

Lead commercial discussions and contract negotiations through to closure.

Account Management & Expansion

• Build and maintain long-term customer relationships using a consultative sales approach
• Support customer onboarding and adoption in collaboration with internal stakeholders
• Work closely with Global Key Account Management teams to stabilize and grow strategic accounts and identify account expansion opportunities across products and regions

Cross-Functional Collaboration

• Collaborate closely with Product, Legal, Marketing, Operations, and Account Management teams
• Share market feedback, customer requirements, and ocean freight workflow insights with product teams
• Coordinate internally to refine customer proposals, onboarding plans, and solution positioning
• Maintain accurate and timely updates in CRM systems

Requirements

Basic Requirements

• Minimum 10 to years of experience in freight, logistics, or supply chain industries
• Minimum 10 years of mid-to-enterprise sales experience in SaaS, logistics technology, or related solutions
• Strong ocean freight background with solid understanding of: Ocean carriers,Freight forwarders and NVOCCs,FCL and LCL operational workflows,Ocean freight procurement and pricing structures
• Proven experience in B2B mid-to-enterprise software (SaaS), logistics technology, or supply chain solutions
• Strong understanding of digital freight workflows, including rate management, quote management, and eBooking processes
• Proven track record in achieving SaaS and/or digital freight sales targets
• Excellent communication, presentation, and interpersonal skills
• Strong analytical, strategic, and problem-solving capabilities
• Experience using CRM and reporting tools such as Salesforce. Zoho etc
• Ability to manage complex, long-cycle mid-to-enterprise sales processes
• Strong verbal and written English communication skills required
• Ability to communicate clearly in a global, cross-cultural business environment
• Additional Asian languages, including Mandarin, are a plus

Preferred Qualifications

• Experience selling ocean freight SaaS or digital procurement solutions
• Experience working with mid-to-enterprise freight forwarders, carriers, or logistics providers across multiple countries
• Familiarity with carrier contract structures, local charges, and ocean pricing mechanisms
• Bachelor’s degree in Business, Supply Chain, Logistics, or related fields

Freightos is an equal opportunity employer, committed to treating all potential employees fairly and ensuring equal opportunities for everyone.