American Residential Services

Sales Manager

American Residential Services  •  Baltimore, MD (Onsite)  •  34 minutes ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Company Name

Blue Dot Heating, Air Conditioning

Overview

Blue Dot Services of Maryland, in partnership with American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services, is hiring a Sales Manager to help drive sales performance and develop a high-performing team.

In this leadership role, you'll work alongside the Branch Sales Manager and General Manager to recruit, train, coach, and develop our in-home sales representatives (Comfort Advisors). You'll also partner closely with our HVAC service technicians, coaching them on identifying sales opportunities, conducting effective opportunity calls, and executing a successful lead turnover process.

We're looking for a hands-on leader who enjoys developing people, improving performance, and helping teams achieve their goals.

What We Offer:

  • Low-cost medical insurance (starting at $5/week) after 31 days
  • Dental & vision insurance
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • Paid time off & holiday pay
  • Company-paid life insurance

Responsibilities

What You'll Do:

  • Support the Branch Sales Manager and General Manager with recruiting, hiring, onboarding, training, and coaching in-home sales representatives (Comfort Advisors).
  • Conduct sales meetings, ride-alongs, and one-on-one coaching sessions to strengthen sales skills and improve individual performance.
  • Motivate, mentor, and develop Comfort Advisors to consistently achieve monthly HVAC sales goals.
  • Work directly with HVAC service technicians to improve their ability to identify replacement opportunities during service calls.
  • Coach technicians on opportunity calls, customer communication, and the lead turnover process to maximize sales opportunities.
  • Partner with service and sales leadership to improve lead quality, turnover rates, and overall sales conversion.
  • Assist with weekend retail sales operations (Saturday/Sunday) and support retail lead generation efforts, including visits to partner stores as needed.
  • Monitor sales performance, track key performance indicators (KPIs), and identify opportunities for improvement.
  • Help create a culture of accountability, teamwork, customer satisfaction, and continuous improvement.
  • Provide regular performance updates and recommendations to branch leadership.

Qualifications

What You'll Need:

  • 2+ years of sales leadership, coaching, or team development experience; in-home sales experience strongly preferred.
  • HVAC industry experience strongly preferred, particularly with residential replacement sales or service-to-sales opportunities.
  • Proven ability to motivate, train, and coach sales professionals to improve performance.
  • Understanding of sales processes, lead management, and customer relationship building.
  • Strong communication, leadership, organizational, and problem-solving skills.
  • Ability to work collaboratively with sales managers, service technicians, and branch leadership.
  • Comfortable conducting field ride-alongs, providing real-time coaching, and holding team members accountable.
  • Proficiency with Microsoft Office; CRM experience a plus.
  • Flexibility to support weekend retail sales operations as needed.
  • Goal-driven mindset with a passion for developing people and delivering results.

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

American Residential Services

About American Residential Services

ARS® / Rescue Rooter® is a leading brand of American Residential Services LLC., which provides heating, air conditioning, indoor air quality, plumbing, drain cleaning and sewer line services from company-owned locations across the United States. United by exceptional service, the ARS® / Rescue Rooter® Network serves both residential and light commercial customers.

ARS® / Rescue Rooter® provides cooling, heating, and plumbing services with a knowledgeable team of trained specialists who have the professional experience to do any job right – the first time.

You can count on our courteous technicians, plumbers, and Comfort Advisors to provide you with exceptional service – 7 days a week.

When our employees visit your home, rest assured that they have passed national background and drug tests, and are equipped to provide you with the service you need.

We treat you and your property with respect by calling before we arrive at your property, providing an honest, upfront estimate you approve before any work is done, and taking care of your property by using shoe covers and drop cloths as needed.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Memphis, TN
Year Founded
2006
Website
ars.com
Social Media