Job Description

“The world is yours with Meliá”

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Explore Newcastle’s most exciting new 4* lifestyle hotel, perfect for business and leisure. Indulge in art, music and culture with INNSIDE by Melia Newcastle’s spectacular views of the Tyne and its bridges. Located on the historical Quayside, INNSIDE Newcastle has 161 bedrooms with a contemporary European design, 5 conference suites, and a Gino D’Acampo restaurant and terrace overlooking the Tyne.

Job Summary: We are seeking a dynamic and results-oriented Sales Manager to lead sales efforts across key market segments, ensuring alignment with our business and profit goals. The ideal candidate will manage daily sales operations, drive strategic initiatives to enhance our market position, and contribute to the overall success of the Melia portfolio in the EMEA region.

Duties and responsibilities:

• Lead and execute the hotel’s sales strategy, ensuring alignment with the Plan of Action and annual sales targets, focusing on high-potential market segments.
• Support budget planning and cost control, working closely with the Associate Director of Sales and Hotel Manager.
• Manage assigned accounts to secure business, develop tailored client solutions, and ensure profitability targets are met.
• Expand and strengthen the client base by acquiring new accounts and nurturing existing ones, aiming to secure preferred or negotiated agreements.
• Coordinate strategic sales initiatives and special projects to drive revenue and market share growth within the hotel's rate and positioning strategy.
• Analyze sales and market data, identifying trends and initiating actions to improve performance.
• Ensure consistent communication between sales teams and across Meliá properties to maximize business opportunities.
• Implement required sales activity levels, including a minimum of 10 sales calls per week, and conduct annual visits to key accounts based on tier.
• Represent and enhance the Meliá brand, staying informed of market developments, competitor activity, and evolving sales methods, while actively engaging with clients such as travel agencies, meeting planners, and tour operators.

What we are looking for:

• Based in Newcastle
• Exceptional written & spoken English
• Proven experience in hotel sales or hospitality management, preferably in Corporate, MSM, or Leisure segments.
• Strong business acumen and ability to drive results in a competitive market.
• Excellent communication and relationship-building skills.
• Strategic mindset with a hands-on approach to account management and team collaboration.

Join our Company! Your Benefits include:

• A competitive salary plus bonus and incentives
• Excellent discounts through our global My Melia Reward programme for you, your family and friends
• Life Assurance
• A health cash plan to claim money back and access lots of ways to support your physical and mental wellbeing
• Perkbox, with access to 1000s of deals and discounts
• Complimentary gym access to support your physical wellbeing (some restrictions at peak times)
• Lots of opportunities to develop and progress as part of our global family Melia Hotels International
• Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
• An array of diversity, inclusion, and social events and activities creating opportunities to celebrate, as "We're Social!" is one of our values
• Complimentary meals on duty

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.

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