Job Description

At Crowne Plaza, we like to lead from the front. We’re looking for a Sales Manager who is dynamic, confident, and ambitious, with a passion for building client relationships and driving hotel revenue. You’ll work closely with the Director of Sales to develop new business opportunities and achieve sales targets.

A little taste of your day-to-day:

Every day is different at IHG, but you’ll mostly be:

• Leading the way – managing sales activities, developing client relationships, and achieving revenue targets.
• Driving business – identifying new opportunities, generating leads, and maintaining existing corporate accounts.
• Building relationships – conducting sales calls, client meetings, site inspections, and hotel familiarisation tours.
• Managing performance – monitoring budgets, sales forecasts, market trends, and competitor activities.
• Working as one team – coordinating with internal departments and IHG regional hotels to deliver exceptional guest experiences.

What We need from you:

• Minimum 3 years of sales experience in a 4-star or 5-star hotel.
• Diploma or degree in Hospitality Management or an equivalent qualification.
• Excellent communication, customer relationship, and negotiation skills.
• Proficiency in Microsoft Office and Opera Sales.
• Proven ability to generate leads and develop new business opportunities.
• Strong organisational, problem-solving, and time management skills.
• Ability to work independently and effectively in a fast-paced environment.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits, including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities and promotes a culture of trust, support, and acceptance.

IHG gives every member of the team the room they need to belong, grow, and make a difference. Through our my Wellbeing framework, we are committed to supporting your health, lifestyle, and workplace wellbeing.

So, join us and you’ll become part of our ever-growing global family.