Job Description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Who we are

MillerKnoll is a global design company with a strong heritage in modern furniture and workplace design. Our collective of brands includes Herman Miller and Knoll, two names that many may know through iconic products such as the Aeron Chair, the Ottoman and the Barcelona Chair. Today, we continue this design legacy by creating products and spaces that support how people live and work.

The role will be based in our Milan showroom in Brera, at the heart of the city’s design district. This location offers daily contact with the Italian and international design community, close to the people, brands, and ideas shaping the future of interiors and workplace design.

Job summary

This is an exciting opportunity for a motivated sales professional with around three years of experience. In this role, you will help grow MillerKnoll’s presence in Italy by building strong relationships with dealers, architects, designers, specifiers, and end clients.

You will work closely with the Regional Manager, internal teams, and our dealer network. You will support new business opportunities in Italy, help manage the project pipeline, and gradually take more responsibility for customer and dealer relationships. You will also provide clear forecasts, market updates, and opportunity information to support business decisions.

Specific responsibilities

• Work towards sales and activity targets by building strong and positive relationships with assigned dealers and key contacts in the market.
• Build and maintain relationships with architects, designers, specifiers, end clients, dealers, and other decision makers in the Italian contract furniture market.
• Find, qualify, and develop new sales opportunities for MillerKnoll and its dealer partners, with a focus on project-led and specification-based business.
• Act as a key commercial contact for assigned opportunities, with support from the wider MillerKnoll team.
• Support larger commercial projects in collaboration with internal teams, dealers, and relevant MillerKnoll resources.
• Support the coordination of product use, special requests, mock-ups, contract schemes, quotations, and order-processing needs for projects.
• Work with National Account Managers, Global Account Managers, Major Project Groups, A&D, Channel Development, Portfolio Leads, and dealer teams to make the most of opportunities in the territory.
• Provide technical and specification support to dealers, together with Portfolio Leads when needed.
• Represent and promote MillerKnoll products, services, and brand values in a professional and credible way at all times.
• Contribute to high-quality verbal and written presentations, including RFIs, RFPs, ten-ders, proposals, and dealer-led submissions.
• Support high-quality verbal and written presentations, including RFIs, RFPs, tenders, proposals, and dealer submissions.
• Keep accurate and timely reports for the Regional Manager, and update Salesforce with opportunity, pipeline, and forecast information.

Company requirements

Health & Safety: follow safe working practices, attend safety briefings when asked, and take responsibility for your own safety and the safety of colleagues, in line with health and safety rules.

Compliance: work in line with MillerKnoll business systems, processes, certification schemes, regulations, and laws relevant to the role. Support internal quality checks and audits when needed.

Job holder requirements

What you’ll bring

• An existing network, or the confidence and motivation to build one, in the Italian contract furniture and design market. This may include dealers, architecture and design practices, specifiers, and end clients.
• A relationship-focused approach, with the ability to become a trusted long-term partner to dealers, specifiers, and end customers.
• A commercial mindset, with some proven experience in finding new business, developing opportunities, or supporting customer growth in a sales role.
• A service- and solution-focused mindset, with an interest in learning how to add value during the full project lifecycle.
• Strong communication and presentation skills, with the ability to build confidence in negotiation and stakeholder management.
• A structured and organised way of working, with the ability to manage several projects, partners, and priorities at the same time.
• High levels of drive, energy, curiosity, and teamwork, with the ambition to grow into a more independent commercial role over time.
• Some experience with quotations, sales forecasts, pipeline management, or CRM systems such as Salesforce would be useful.
• Flexibility to travel up to 50% of the time across the territory.

Personal qualities

• Methodical, ambitious, energetic, and proactive.
• Clear, diplomatic, and confident when handling objections in a constructive way.
• Able to work well with teams, while also being comfortable working independently.
• Honest, professional, and able to act with integrity.

Education and experience

• Bachelor’s degree in Architecture, Design, Business Administration, or a related field.
• Around 3 years of experience in sales, business development, account support, or a customer-facing commercial role, ideally in contract furniture, interiors, hospitality, design, architecture, or another design-led industry.
• Experience with dealer networks, specification-based sales, or project-based selling would be a plus, but is not essential.
• Valid driving licence.
• Native Italian speaker with at least B2-level English.

What we offer

• An international working environment, with the opportunity to liaise daily with stakeholders across different countries and teams.
• Flexible working arrangement, including 2 remote days per week.
• Career growth and ongoing development within a global design organisation.
• Fixed salary of €38,000–€45,000 plus up to 30% commission, paid monthly.
• Company car, mobile phone, health insurance, and €8.50/day meal vouchers.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is €35,000.00 - €45,000.00. Across our Italian locations, we typically offer a competitive and comprehensive benefits package aligned with applicable National Collective Labor Agreements (CCNL), either within the Wood & Furniture Industry or the Metalworking Industry, depending on the role and site. Compensation generally includes monthly salary payments, with potential additional fixed annual payments and performance-based bonuses. Employees benefit from flexible working arrangements, including smart working and flexible hours, as well as daily conveniences such as free hot beverages and water. Depending on location, additional benefits may include a company canteen or meal vouchers, as well as CCNL-related welfare provisions. All employees are also covered by life and permanent disability insurance, reflecting our commitment to employee wellbeing.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.