Job Description

Welcome to Miles & Barr, we’re known for leading the way in Kent. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 12 offices and over 190 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell and let their property.

Now, we’re happy to offer you an exciting opportunity to join our dynamic team as a Sales Manager in our Canterbury office.

£40,000 - £50,000 OTE.

Full time | Permanent

We are looking for an experienced and highly motivated Sales Manager to join our successful Canterbury team. This is an exciting opportunity for a driven property professional to support the branch manager in the day-to-day performance of the branch, while delivering an exceptional level of service to clients and helping the team achieve and exceed its targets.

As Sales Manager, you will be responsible for driving new business, building strong client and buyer relationships, and supporting and developing the wider sales team. You will lead by example, bringing energy, ambition and a customer-focused approach to everything you do.

Key Responsibilities

• Lead and motivate the sales team to achieve individual and branch targets.
• Drive new business through valuations, applicant registrations and proactive business development.
• Register clients, arrange and conduct property viewings, and secure valuations and Financial Services referrals.
• Build and maintain strong, long-lasting relationships with vendors, buyers and prospective clients.
• Provide an outstanding, professional and customer-focused service throughout the sales process.
• Conduct property viewings and confidently present properties, providing detailed and accurate information to potential buyers.
• Manage and negotiate offers effectively, maximising opportunities and progressing sales through to completion.
• Provide vendors with accurate and timely feedback, ensuring they remain fully informed throughout the process.
• Monitor sales performance, pipeline activity and branch targets, taking action where necessary to maximise results.
• Coach, support and develop junior members of the team, helping them improve their sales performance and professional skills.
• Lead by example in client communication, negotiation, business generation and customer service.
• Work closely with colleagues across the branch and wider business to ensure a seamless experience for clients.
• Identify opportunities for additional business, including Financial Services referrals and other relevant services.
• Maintain a strong knowledge of the Canterbury property market, local developments and wider industry trends.
• Ensure all sales activity is accurately recorded and that company procedures and compliance requirements are followed.
• Contribute to the overall success and growth of the Canterbury branch.

What We Are Looking For

• At least 1 years' experience in residential property sales, ideally within an estate agency environment.
• Previous experience in a senior sales, team leader or management position would be advantageous.
• A proven track record of achieving and exceeding sales targets.
• Excellent negotiation, communication and interpersonal skills.
• A natural people person who can quickly build rapport and develop strong client relationships.
• Strong leadership skills, with the ability to motivate, coach and develop a team.
• Self-motivated, ambitious and driven to achieve results.
• Highly organised, with excellent attention to detail and the ability to manage multiple priorities.
• Confident working under pressure and able to meet deadlines in a fast-paced environment.
• A proactive approach to generating new business and maximising sales opportunities.
• A strong understanding of the local property market, or the enthusiasm and ability to quickly develop this knowledge.
• Full UK driving licence and access to a vehicle.

What You Will Bring

We are looking for someone with the drive, determination and leadership ability to make a real impact within our Canterbury branch. You will be confident managing clients, negotiating deals and generating new business, while also having the ability to inspire and support those around you.

This is a hands-on management role for someone who enjoys being at the heart of the action, leading from the front and delivering an award-winning level of service. If you are ambitious, commercially minded and passionate about property, we would love to hear from you.

At Miles & Barr, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication.

Join us and experience a workplace that truly values you. Apply today!