Job Description

Thousand Oaks, CA | Land Rover | Hospitality | Luxury brand | Desk manager | Variable ops | F&I | CRM | Ventura County | Southern California | Luxury sales management experience preferred | Veterans encouraged to apply | $100,000 - $175,000+ OTE

IS THIS YOU?

• You're a proven Sales Manager with 2+ years of desk management experience and a track record of consistent results -- volume, gross, and CSI -- at a franchised dealership
• You lead through process and coaching, not pressure -- your consultants close more deals and take better care of guests because of how you develop them
• You're ready to bring that leadership to a well-established luxury store in one of Southern California's most loyal and community-driven markets

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Land Rover Thousand Oaks serves a loyal, affluent guest base in one of Ventura County's most established communities. Land Rover buyers here choose the brand deliberately -- for the capability, the heritage, and the ownership experience -- and they return to the sales teams that earn their trust. The Sales Manager who leads this floor with integrity, process discipline, and genuine hospitality builds a team and a guest base that compounds for years.

WHAT YOU'LL DO

• Lead and develop the sales team daily -- coaching consultants, running structured desking sessions, and driving consistent production across new and certified pre-owned
• Desk deals with precision, urgency, and integrity -- structuring transactions that work for the guest and the store
• Manage floor coverage and the guest experience from first contact through delivery
• Monitor and hold the team accountable to key performance metrics -- units, gross per vehicle, closing ratio, lead response time, and CRM compliance
• Partner with finance to ensure clean deal handoffs and a seamless guest experience through the full purchase process
• Support inventory management in coordination with the GSM -- monitoring turn, aging, and lot positioning
• Assist in recruiting and onboarding new sales consultants
• Resolve escalated guest concerns with composure and a solution-first approach

WHAT WE'RE LOOKING FOR

• 2+ years of Sales Manager or senior desk manager experience at a franchised dealership -- required
• Land Rover, Jaguar, or luxury brand sales management experience strongly preferred -- the JLR buyer profile, brand standards, and product knowledge are meaningful advantages in this market
• Demonstrates a high HQ (Hospitality Quotient) -- kindness and optimism, intellectual curiosity, strong work ethic, empathy, self-awareness, and integrity
• Confident at the desk -- able to structure deals quickly, accurately, and with the guest relationship intact
• Strong CRM discipline and the ability to build a culture of follow-up and process accountability on the floor
• Reynolds & Reynolds or CDK experience preferred
• Professional, polished communicator who earns the trust of the team and the respect of the guest

WHAT WE OFFER

• OTE of $100,000 - $175,000+
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career growth -- strong Sales Managers at Swickard grow into GSM and GM roles across a 40+ rooftop organization
• Employee vehicle purchase and service discounts
• The backing of a growing, hospitality-led automotive group with a strong Southern California presence

WHY LAND ROVER THOUSAND OAKS

• Thousand Oaks is one of Southern California's most loyalty-driven luxury markets -- Land Rover buyers here are community-oriented, word-of-mouth referral sources who remember the sales teams that took care of them
• Land Rover's lineup -- from the Defender to the Range Rover -- attracts buyers who are genuinely passionate about the brand, making every guest interaction more rewarding for a consultant and manager who shares that enthusiasm
• A well-established store in a strong Ventura County market with consistent luxury buyer traffic and real earning potential for a motivated sales leader
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- define how we lead, how we sell, and how we serve
• Leadership that sets clear standards, gives its managers room to operate, and backs them with the tools and support to succeed

If you're a proven Sales Manager ready to lead a luxury floor in one of Southern California's most loyal and community-driven markets -- where process discipline, genuine hospitality, and consistent execution build something that lasts -- we'd like to meet you.