Job Description

Expo Home Improvement is seeking an experienced Sales Manager to lead and develop a team of Direct Sellers focused on driving revenue, meeting sales goals, and delivering an exceptional customer experience. This is a hands-on leadership role for a results-driven sales professional who excels at coaching, performance management, and execution.

Sales Team Leadership & Development

• Lead, coach, and motivate a team of Direct Sellers
• Set clear sales goals, performance expectations, and accountability standards
• Provide ongoing coaching, training, and feedback to improve individual and team results
• Conduct regular team meetings to align on priorities, performance, and strategy

Sales Strategy & Execution

• Develop and execute sales strategies to meet and exceed revenue targets
• Partner with Marketing to align sales efforts with lead generation and promotions
• Identify new opportunities to grow market share and customer base
• Monitor market trends and adjust sales tactics to remain competitive

Performance Monitoring & Reporting

• Track and analyze sales performance metrics, pipeline activity, and conversion rates
• Manage the sales pipeline to ensure timely follow-up and lead conversion
• Prepare performance reports, forecasts, and insights for leadership

Customer Relationship Management

• Ensure the sales team delivers a high-quality customer experience from first contact to close
• Handle escalated customer concerns and ensure timely resolution
• Collaborate with Operations to support smooth fulfillment and customer satisfaction
• Partner with Recruiting to support hiring and onboarding of new sales talent

Collaboration & Cross-Departmental Coordination

• Work closely with the Marketing team to generate qualified leads and promote new products/services.
• Collaborate with Operations to ensure smooth order fulfillment and customer satisfaction.
• Partner with the Recruitment team to hire new sales talent as needed.

About Expo Home Improvement

Expo Home Improvement, a top-rated Texas-based home remodeling company, specializes in high-quality bathroom, kitchen, and window remodels for residential customers since 2006. We are recognized for exceptional craftsmanship, outstanding customer service, and a commitment to enhancing the lives of homeowners. Recognized as a Top Place to Work in the nation, our people-first approach fosters a supportive culture that drives excellence and growth. Beyond transforming homes, we are dedicated to building lasting relationships and making a positive impact in the communities we serve.

Requirements

• 5+ years of experience in sales, with at least 2 years in a sales management role.
• Proven track record of achieving sales targets and leading high-performing teams.
• Strong leadership, coaching, and mentoring skills.
• Excellent communication and interpersonal skills, with the ability to motivate and inspire others.
• Analytical mindset with the ability to interpret sales data and drive performance improvements.
• Experience with CRM software and other sales tools.

Core Competencies

• Leadership – Ability to inspire, motivate, and develop a high-performing sales team.
• Sales Acumen – Strong understanding of sales techniques, strategies, and customer relationship management.
• Performance Management – Tracks performance and takes action to optimize sales results.
• Problem Solving – Approaches challenges creatively and drives solutions.
• Collaboration – Works effectively with cross-functional teams to achieve company goals.

Working Conditions

• Office-based role with some travel to meet with clients and team members as necessary.
• Occasional evening or weekend work for special projects or client meetings.
• Ability to stand or sit for extended periods during meetings and client interactions.

Why Join Expo?

• Direct impact on revenue and growth
• Strong partnership across Sales, Marketing, and Operations
• Opportunity to build and scale a high-performing sales team
• Competitive compensation and growth potential

Equal Opportunity Employer

Expo Home Improvement is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Americans with Disabilities Act (ADA)

Expo Home Improvement is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities throughout the application process and work environment.