Job Description

Exceptional Hospitality Starts with You

A WORLD OF REWARDS

• Free and healthy meals when on duty

• Sales Incentives paid quarterly

• Grow your Career!

• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

• Team Member Referral Program

• High street discounts: with Perks at Work

• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)

• Discounted dental and health cover

• Modern and inclusive Team Member’s areas

Here's what you'll do during a typical day:

Our Sales Manager will be an integral part of our hotel team, creatively developing our business and driving customer experience. A positive energy with a proactive attitude and able to demonstrate a passion for hospitality, sales and achieving challenging goals. As an advocate for our hotel, you will be at the forefront of our Sales activity and expanding customer connections.

• Become our hotel ambassador with a strong knowledge on our offering and product, effectively finding solutions to exceed customer expectations.
• A proactive networker with a focus on building and developing local and international contacts
• Become an expert in the local market trends and competitor activity to identify new business.
• Engage in pro-active sales activities and networking events outside of the hotel in order to develop relationships with prospective customers and generate new leads and business.
• Opportunity to challenge the norm and develop creative ways to sell and promote the hotel
• Showcase the hotel through innovative site inspections, sales events and familiarization trips
• Drive sales across all market segments including Corporate, Meetings, Incentives, Consortia & Group
• Manage and develop existing customer accounts to drive business into the hotel and to increase market/customer share in all revenue streams.
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Support with preparing company contracts in accordance with current business and pricing conditions.
• Work closely with the Director of Sales and the management team to create and implement sales strategy and business plan.
• Be present in weekly commercial meetings and show strong collaboration to develop the business.

What are we looking for:

• Positive energy and proactive attitude with a passion for hospitality, sales and achieving challenging goals.
• Exceptional communication skills with strong ability to connect with people, lead through the sales process, negotiate and close deals
• Thrives off meeting new people and building new relationships
• Commitment to delivering excellent customer service
• Ability to work in a fast paced environment and under own initiative
• Previous experience in a sales/ customer facing role with a proven track record of success and customer satisfaction

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.