Job Description

“ibis Styles Old Tbilisi” is part of the large Accor family, located in the heart of Georgia’s capital Tbilisi and surrounded by architectural landmarks and cultural heritage sites.

The hotel features 67 unique rooms inspired by the theme of the Georgian alphabet, creating a memorable and distinctive experience for its guests.

Address; Tbilisi, Kote Apkhazi St.39

Key Responsibilities

• Develop and execute effective sales strategies to achieve revenue targets and increase market share;
• Identify and establish new corporate, leisure, and MICE business opportunities while maintaining strong relationships with existing clients;
• Promote hotel services and maximize sales opportunities across all market segments;
• Conduct regular market research and competitor analysis to identify trends and business potential;
• Represent the hotel in sales meetings, networking events, and client presentations;
• Negotiate contracts, rates, and agreements with corporate clients, travel agencies, and business partners;
• Collaborate with operational departments to ensure smooth execution of client requirements and guest satisfaction;
• Monitor sales performance, prepare forecasts, and submit regular sales and activity reports;
• Support promotional initiatives and coordinate sales activities with marketing efforts;
• Maintain accurate client records and update sales databases and reports;
• Ensure compliance with company policies, procedures, and brand standards;
• Deliver exceptional customer service and maintain professional business relationships at all times.
• Budgeting through segments and comprehensive market research for future work.
• Defined multi-segment Price Levels for OTA channels, Leisure market (FIT/Group), Corporate segments, etc.
• Ensuing proper functioning and optimal content scores for all Online Travel Agencies (OTA) channels.
• Actively sought and launched strategic promotions on different B2B & B2C platforms to maximize online revenue.
• Oversee daily reservation operations, including bookings, cancellations, and special requests.
• Manage rates, availability, and restrictions across all distribution channels.
• Analyse booking trends, forecasts, and pick-up reports to optimize performance.
• Ensure data accuracy and compliance with reservation standards and procedures.

Qualifications

• Previous experience in hotel sales or hospitality sales is required;
• Strong communication, negotiation, and relationship-building skills;
• Good understanding of corporate, leisure, and MICE market segments;
• Ability to work independently, meet targets, and manage multiple priorities;
• Excellent organizational and analytical skills;
• Proficiency in Microsoft Office and hotel management systems;
• Knowledge of reservations operations and booking procedures will be considered an advantage;
• Fluency in English; additional languages are an advantage.